Chris Carlsson started reading Adam Greenfield’s new book, Against the Smart City, “with the expectation that it would be a critical view of the ways our urban lives have changed during the past half decade with the massive adoption of so-called “smart phones” and the rest of the ubiquitous technosphere.” But it turns out, writes Carlsson, he has “a rather different target in mind. His polemic, delivered by EPUB and kindle only (so far), is directed at a techno-utopian fantasy promulgated by large multinational corporations and their government client-sponsors.”
“The information platforms projected to undergird Smart Cities are to be privately owned. No open source or free software here! “The smart city is a place where the technical platforms on which everyday life is built are privately owned and monetized, and information is reserved exclusively for the use of those willing and able to pay for it.” As Greenfield notes in one chapter, the whole model is based on a neoliberal sensibility in which government is stripped down to its most minimal functionality (primarily policing and systems administration), while as much as possible of the surrounding society is privately owned. Most of what people might do with and for each other is to the greatest extent possible monetized and commodified, to be packaged and sold to the residents (clients) of the new towns. Greenfield has looked carefully at the promises and projections of the various corporate plans and nowhere has he found anything to indicate open access to “disaggregated raw [data] feeds.”
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Technology is radically changing the world of healthcare and acts at different levels in support of different stakeholders. There are several digital tools on the market (e.g. wearables, virtual reality, robotics, etc.), many of which work in integration with each other, for example, wearables connected to IOT applications. Experientia’s report provide an overview of some […]
The latest eGovernment benchmark report of the European Commission shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments. Performance […]
Wide ranging partnership also covers collaboration with design schools and public events on service design “Finding the way forward for independent design means building new business models for service design consultancies in the age of the company buy-out.” Michele Visciola, President, Experientia PRESS RELEASE It seems the business world is finally realising that service and […]
Another EPIC conference come and gone, and no, we’re not using “epic” in the way under-10s use it about cool things on the internet. EPIC is the Ethnographic Praxis in Industry Conference, one of the most important annual events for practitioners of anthropology, ethnography and related disciplines. Ethnography is one of Experientia’s key methodologies, underpinning […]
Service Design Intern: Lausanne, Switzerland and Turin, Italy Experientia, an international experience design consultancy, is looking for service design interns for our Turin, Italy office, to support research, concept development and design. The ideal candidate will be a holistic thinker and designer, with a systems approach to enable complex service offerings, driven by an understanding […]