Academia.edu, the platform for academics to share research papers, contains quite a few documents from fields such as design research, experience design and interaction design.
Below a selection of the last few months, sorted by upload date (most recently uploaded papers come first):
David Parkinson and Erik Bohemia, Northumbria University
This paper aims to explore the approaches that designers take when storytelling. Design artefacts, such as sketches, models, storyboards and multimedia presentations, are often described in terms of stories.
Innovation in the Wild: Ethnography, Rurality and Communities of Participation
Alan Chamberlain and Andy Crabtree, University of Nottingham, UK
This paper presents a series of insights, discussions and methodologies relating to our experiences gained while carrying out research ‘in the wild’ in order to drive IT-based innovation within a rural context.
Ethnographic approach to design knowledge: Dialogue and participation as discovery tools within complex knowledge contexts
Francesca Valsecchi, Paolo Ciuccarelli, INDACO Department, Politecnico di Milano, Italy
This paper explores two main concepts: a) the ethnography as a thick andqualitative observation method, which refers to an active interpretation of the traditional ethnography by the communication design research mindset; b) the definition of design knowledge space, as extended boundaries for the physical place of design activities.
Interaction design and service design: Expanding a comparison of design disciplines
Stefan Holmlid, Human-Centered Systems, Linköpings Universitet, Sweden
In this paper we seek to identify common ground and differentiation in order to create supportive structures between interaction design and service design.
Prototyping and enacting services: Lessons learned from human-centered methods
Stefan Holmlid, Linköpings universitet, Sweden, and Shelley Evenson, Carnegie Mellon University, USA
In service development, finding new ways to prototype the service experience could potentially contribute to higher quality services, more well-directed service engineering processes, and more. In this paper, we draw on experience from the field of interaction design, which has a rich tradition of practice with the methods over the last two decades.
Connected Communities Of Makers
Marzia Mortati and Beatrice Villari, Politecnico di Milano, Milano, Italy
The paper analyses the idea of crowd to understand how design is being influenced by the practices of mass participation both in the idea generation and innovation processes. Focusing on crowdfunding as a specific kind of crowdsourcing, we have analysed the case of Kickstarter using the filter of Communities of Practice. Two main reflections have emerged: the idea of a Temporary Community of Makers (TCoM), and connectivity as one of the elements to be designed in such environments.
Ethnographic Stories for Market Learning
Julien Cayla and Eric Arnould, Nanyang Technological University, Singapore
Drawing from extensive fieldwork in the world of commercial ethnography, the authors describe how ethnographic stories give corporate executives a unique means of understanding market realities. B
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
It’s that time of year again – Milan’s don’t-miss event for the design community is here. If you’re looking to get inspired at Milan Design Week, then check out our top picks for the latest edition, from Experientia’s designers, strategists and partners. Milan might be best known for its busy streets, traditional cafés and world […]
Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]
Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]
Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT project will host an international conference on Design and sustainable innovation for SmartCities, at the Centre Universitaire Méditerranéen, France. An open invitation to attend is offered to people and organisations who […]
The 100&Change is an international competition and a landmark opportunity for thinkers and designers to tackle critical challenges affecting the world. Michele Visciòla will be one of the panel of expert judges who will select which project is worthy of the $100 million grant. 100&Change is the MacArthur Foundation competition – launched this year for […]
The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]