Steelcase’s anthropologist on remaking offices to create happier workers

Anthropologist Donna Flynn directs Steelcase’s WorkSpace Futures, a 19-member independent research group within the global office design company, that is responsible for “thinking into the future”: understanding the trends shaping the ways we work and sharing that intelligence with Steelcase and its customers.

The initiatives that WorkSpace Futures tackles are so big they call them “quests,” as they are long, oft-meandering journeys of discovery.

Flynn talked with Fast Company about a few of the most pressing quests for leaders to wrap their minds around: the ongoing redefinition of collaboration, the role of privacy in getting work done, the progression of worker well-being, and how all of these trends relate to the places in which we work. Places that are changing.

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