Searched by tag:

Book

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Book

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

23 May 2016
Experientia white paper: “Conducting clinical trials is about working with patients”

Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

1 January 2016
For when things get personal…
8 May 2016

New book series: Connected Youth and Digital Futures

Building on research supported by the MacArthur Foundation’s Digital Media and Learning initiative, New York University Press launches Connected Youth and Digital Futures, a new series that explores young people’s day-to-day lives and futures. This series offers books – available free online – that describe the ways that the day-to-day lives and futures of young […]

24 April 2016

[Book] The Politics of Design

The Politics of Design: A (Not so) Global Manual for Visual Communication By Ruben Pater BIS Publishers May 2015 Many designs that appear in today’s society will circulate and encounter audiences of many different cultures and languages. With communication comes responsibility; are designers aware of the meaning and impact of their work? An image or […]

1 April 2016

Two appealing books by designer Robert Curedale

This morning we received two books by designer Robert Curedale (who seems to be an extremely productive writer): ​Comprehensive step-by-step Guide to Experience Maps Journey Maps – Blueprints – Empathy Maps Design Community College Inc. March 2016 400 pages Customers choose products and services that deliver the best experiences. Traditional design techniques like sketching and […]

15 March 2016

[Book] The Smarter Screen

The Smarter Screen: Surprising Ways to Influence and Improve Online Behavior by Shlomo Benartzi Penguin Random House October 2015, 256 pages A leading behavioral economist reveals the tools that will improve our decision making on screens Office workers spend the majority of their waking hours staring at screens. Unfortunately, few of us are aware of […]

6 March 2016

[Book] Small Data

Small Data: The Tiny Clues That Uncover Huge Trends Hardcover by Martin Lindstrom February 23, 2016 St. Martin’s Press, 256 pages Martin Lindstrom, a modern-day Sherlock Holmes, harnesses the power of “small data” in his quest to discover the next big thing. Hired by the world’s leading brands to find out what makes their customers […]

20 February 2016

We are hopelessly hooked (to digital devices)

In his review of four recent books (see below), Jacob Weisberg explores in the New York Review of Books what it means to shift overnight from a society in which people walk down the street looking around to one in which people walk down the street looking at machines. His conclusion is not optimistic: Aspirations […]

30 January 2016

[Book] Asian Perspectives on Digital Culture

Asian Perspectives on Digital Culture: Emerging Phenomena, Enduring Concepts Edited by Sun Sun Lim, Cheryll Soriano Routledge, 2016 214 pages Abstract In Asia, amidst its varied levels of economic development and diverse cultural traditions and political regimes, the Internet and mobile communications are increasingly used in every aspect of life. Yet the analytical frames used […]

26 January 2016

[Book] Every Thing We Touch: A 24-Hour Inventory of Our Lives

Every Thing We Touch: A 24-Hour Inventory of Our Lives [Tumblr page] by Paula Zuccotti Viking Books, November 2015 256 pages What’s the first thing we touch when we wake up? How do our favourite things reveal our hopes and fears? Can objects tell the story of our lives? Imagine how your day would look […]

19 January 2016

[Book] Validating Product Ideas Through Lean User Research

Validating Product Ideas Through Lean User Research by Tomer Sharon Rosenfeld Media, January 2016 344 pages Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating […]

11 January 2016

[New publication] The Hackable City: A Research Manifesto and Design Toolkit

The Hackable City: A Research Manifesto and Design Toolkit Authors – Cristina Ampatzidou (University of Amsterdam / University of Groningen) – Matthijs Bouw (One Architecture) – Froukje van de Klundert (University of Amsterdam) – Michiel de Lange (Utrecht University) – Martijn de Waal (Amsterdam University of Applied Sciences / University of Amsterdam) Amsterdam Creative Industries […]

6 January 2016

[Book] Service Design for Business

Service Design for Business: A Practical Guide to Optimizing the Customer Experience Ben Reason, Lavrans Løvlie, Melvin Brand Flu Wiley Publishers December 2015, 208 pages Abstract Service Design for Business helps you transform your customer’s experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical […]

3 January 2016

[Book] Holistic Retail Design

Holistic Retail Design – Reshaping Shopping for the Digital Era By Prof. Philipp Teufel and Prof. Rainer Zimmermann (Peter Behrens School of Arts, University of Applied Sciences Düsseldorf) Frame Publishers September 2015 – 400 pages Abstract (from Dexigner) Written by two leading professors in the field, Prof. Philipp Tuefel and Prof. Rainer Zimmermann, Holistic Retail […]

31 December 2015

[Book] The People’s Platform

The People’s Platform: Taking Back Power and Culture in the Digital Age By Astra Taylor Picador, 288 pages April 2015 The Internet has been hailed as an unprecedented democratizing force, a place where all can participate equally. But how true is this claim? In a seminal dismantling of techno-utopian visions, The People’s Platform argues that […]

3 December 2015

[Book] Swedish design, an ethnography

Swedish Design, An Ethnography By Keith M. Murphy Cornell University Press April 2015, 264 pages Swedish designers are noted for producing distinctive and elegant forms; their furniture and household goods have an especially loyal following around the world. Design in Sweden has more than just an aesthetic component, however. Since at least the late nineteenth […]

27 November 2015

[Book] Research for Designers: A Guide to Methods and Practice

Research for Designers A Guide to Methods and Practice By Gjoko Muratovski – Auckland University of Technology, New Zealand and Tongji University, China SAGE Publications Ltd, January 2016 280 pages Abstract Design is everywhere: it influences how we live, what we wear, how we communicate, what we buy, and how we behave. In order for […]

12 November 2015

Interview with John Thackara: how to thrive in the next economy

On the occasion of the U.S. launch of his new book, How to Thrive in the Next Economy: Designing Tomorrow’s World Today, John Thackara sat down with Core77’s Allan Chochinov to talk about the book, changing attitudes about the future, and where we might be heading. Let’s talk about optimism. I find the new book […]

10 November 2015

[Book] Nudge and the Law: A European Perspective

Nudge and the Law: A European Perspective First Edition Edited by: Alberto Alemanno, Anne-Lise Sibony Hart Publishing December 2015, 400 pages Abstract Behavioural sciences help refine our understanding of human decision-making. Their insights are immensely relevant for policy-making since public intervention works much better when it targets real people rather than imaginary beings assumed to […]

3 November 2015

Another book entitled “The Quantified Self”

The Quantified Self By Gina Neff and Dawn Nafus MIT Press, 264 pp. April 2016 Oops, that is confusing: two books by sociologists on the quantified self movement, both entitled “The Quantified Self” and both appearing in April 2016. The first one is by the acclaimed Australian sociologist Deborah Lipton. And now there is this […]

30 October 2015

[Book] Digital Ethnography

Digital Ethnography: Principles and Practice By Sarah Pink, Heather Horst, John Postill, Larissa Hjorth, Tania Lewis and Jo Tacchi (RMIT University) SAGE Publications October 2015, 216 pages Abstract This sharp, innovative book champions the rising significance of ethnographic research on the use of digital resources around the world. It contextualises digital and pre-digital ethnographic research […]

22 October 2015

[Book] Watching Closely by Christena Nippert-Eng

Watching Closely: A Guide to Ethnographic Observation by Christena Nippert-Eng Oxford University Press, October 2015 296 pages Ethnographers rely on three related activities to conduct research in the field: observation, conversation, and participation. Observing others in their environments and using this data to inform and share conclusions is an essential part of any fieldworker’s toolkit. […]

Show more articles