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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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Industry

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

12 January 2017
Experientia’s CITYOPT project awarded prestigious French award for its sustainable development design

Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]

1 December 2016
More on upcoming conference on design & sustainable innovation for smart cities

Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]

29 October 2016
Upcoming conference on design & sustainable innovation for smart cities

Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT project will host an international conference on Design and sustainable innovation for SmartCities, at the Centre Universitaire Méditerranéen, France. An open invitation to attend is offered to people and organisations who […]

28 October 2016
Experientia’s President, Michele Visciòla, panel judge for MacArthur Foundation’s “100&Change” competition

The 100&Change is an international competition and a landmark opportunity for thinkers and designers to tackle critical challenges affecting the world. Michele Visciòla will be one of the panel of expert judges who will select which project is worthy of the $100 million grant. 100&Change is the MacArthur Foundation competition – launched this year for […]

5 September 2016
Great engine, but the fuel seems poor. Discussing insight development in corporate marketing

The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]

29 August 2016
Experientia discussing ethnography and patient-centricity at EPIC 2016

This week Experientia joins our colleagues and peers in Minneapolis at EPIC 2016, the premier international gathering on ethnography and design in industry. The theme for the conference this year is Pathmaking, emphasizing the power of ethnography to create transformative innovation, growth and strategic success for companies, industries and communities. On the second day of […]

30 August 2016

Intel’s Todd Harple proposes new toolkit for fashion designers

Fashion designers must integrate software, sensors, processors and new synthetic and biological materials into their toolkit, argues Intel anthropologist Todd Harple. “A fourth industrial revolution is set to change fashion, resulting in a new materiality of computation that will transform a certain slice of fashion designers into the “developers” of a whole new category of […]

1 May 2016

Report: User Experience and Usability in Complex Systems

User Experience and Usability in Complex Systems Final Report 1/2015 FIMECC (Finnish Metals and Engineering Competence Cluster) November 2015, 225 pages Five years ago, some of Finland’s metals and engineering industry companies were looking for new ways to tackle challenges and concerns. With the shared vision, that industrial design and end users are key to […]

14 April 2016

Anthropology is not only undersold, it’s misunderstood

Dr. John Sherry, Director of Business Innovation Research at Intel, says in an long profile on Epicpeople that anthropology is not only undersold, but also misunderstood: People too often talk about ethnography as a tool for understanding ‘the consumer’ or ‘the customer.’ We don’t just talk to people in their homes, we think systematically. People […]

1 March 2009

Two upcoming European conferences

IRealize Turin, Italy 9-10 June 2009 It’s still early days for this conference that presents itself as “two days aimed at identifying unsolved problems, suggesting possible (technological?) solutions and stimulating the creation of new disruptive start-ups”. The website needs some TLC and not much is yet announced. A call for participation is currently open. LIFT […]

22 February 2009

The Internet of Things in 2020

In February 2008, the European Commission and an European industry working group (EPoSS) held a workshop on the Internet of Things, involving more than 80 experts from universities, research centres and private companies such as France Telecom, Hitachi, Lufthansa, Philips Research, and Telenor. A report, published in September 2008, draws the conclusions of the workshop […]

10 November 2008

User experience design for ubiquitous computing

Mike Kuniavsky of ThingM wrote an article on ubiquitous computing user experience design for ACM’s interactions magazine. The user experience design of most everyday ubiquitous computing devices—things you see in gadget blogs—is typically terrible. That’s because we do not address ubicomp user experience design as a distinct branch of interaction design, much as we did […]

30 September 2008

Toward a European Internet-of-Things

Europe could take the lead in the next generation of the Internet. In a document entitled “EU Communication on Future Networks and the Internet”, the European Commission has outlined the main steps that Europe has to take to respond to the next wave of the Information Revolution that will intensify in the coming years due […]

9 July 2008

Polite, pertinent and… pretty

“Polite, pertinent and… pretty: designing for the new wave of personal informatics” was the title of a talk given by Matt Jones (Dopplr) and Tom Coates (Yahoo! Brickhouse) at the recent Web 2.0 Expo in San Francisco. Summarising their talk is not an easy thing to do, but I will give it a try. In […]

27 February 2008

Donald Norman in Torino, Italy on 15 March

Donald Norman is probably one of the most prominent guests at the upcoming Piemonte Share Festival, curated by Bruce Sterling. Norman will be part of a panel on Saturday afternoon 15 March entitled “Manufacturing Future Designs”. The many conferences of the festival are delving into all kinds of variations of the overall “manufacturing” theme: Manufacturing […]

15 February 2008

Human factors in mechanical engineering

February’s issue of Mechanical Engineering is focused on the role of human factors in design. The lead article, the new point of view, discusses the renewed importance of human factors in product design, with a veritable who’s who of IDSA experts in the subject, including Don Norman, Rob Tannen and Bryce Rutter. The article is […]

4 January 2008

Scientist: ‘Hybrid’ computers will meld living brains with technology

For sure Ray Kurzweil (author of The Singularity is Near: When Humans Transcend Biology) and Bruce Sterling (who coined the term “Biot” – an entity which is both object and person – in his book Shaping Things) will enjoy this: A scientist who successfully connected a moth’s brain to a robot predicts that in 10 […]

18 October 2007

Siemens on factories of the future and seamless communication

The latest issue of Pictures of the Future, the half-yearly research and innovation magazine of Siemens, the German engineering conglomerate, looks at the future, with Epcot style utopian thinking and illustrations straight from the Jetsons (check page 40). Two topics stand out: “Factories of the Future” and “Seamless Communication”. Factories of the Future is about […]

11 August 2007

Rapid manufacturing’s role in the factory of the future

27 September 2006

Fab Labs deliver innovative solutions to local needs [Christian Science Monitor]

Fab Labs are different than the myriad other nonprofit programs working to introduce technology to disadvantaged communities. The MIT professors who came up with the Fab Lab concept believed that rural villagers in India, sheep herders in Norway, and impoverished teens in the Pretoria township of Shoshanguve – anyone anywhere, really – could learn to […]

12 November 2005

Neil Gershenfeld interviewed on NPR

In a half hour audio interview on NPR’s Talk of the Nation, Neil Gershenfeld of MIT says a revolution is on the horizon for manufacturing — that existing technologies and tools can bring capabilities once only held by huge factories down to the personal level. Neil Gershenfeld is the author of the book FAB: The […]

8 November 2005

MIT’s Fab Labs unlocking imagination around the world [CNN]

MIT has established seven so-called Fabrication Labs in places as distant as Norway and Ghana. Each lab has tool sets that, costing about $25,000, would be out of the reach of most fledgling inventors. Advocates of such “Fab Labs” think they have the potential to vastly expand the creative powers of tinkerers and usher in […]

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