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Museum

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Museum

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

30 November 2017
New European study on e-Government initiatives

The latest eGovernment benchmark report of the European Commission shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments. Performance […]

20 November 2017
Experientia and Italian bank Intesa Sanpaolo announce innovative partnership

Wide ranging partnership also covers collaboration with design schools and public events on service design “Finding the way forward for independent design means building new business models for service design consultancies in the age of the company buy-out.” Michele Visciola, President, Experientia PRESS RELEASE It seems the business world is finally realising that service and […]

26 October 2017
Epic storytelling with video

Another EPIC conference come and gone, and no, we’re not using “epic” in the way under-10s use it about cool things on the internet. EPIC is the Ethnographic Praxis in Industry Conference, one of the most important annual events for practitioners of anthropology, ethnography and related disciplines. Ethnography is one of Experientia’s key methodologies, underpinning […]

23 October 2017
Experientia is hiring! Service design intern

Service Design Intern: Lausanne, Switzerland and Turin, Italy Experientia, an international experience design consultancy, is looking for service design interns for our Turin, Italy office, to support research, concept development and design. The ideal candidate will be a holistic thinker and designer, with a systems approach to enable complex service offerings, driven by an understanding […]

23 October 2017
Experientia is hiring! Senior Service Designer

Senior Service Designer: Lausanne, Switzerland and Turin, Italy (*) We are looking for service designers with outstanding design skills, methodical thinking, and experience in designing complex service ecosystems using a human-centered design methodology.   Required 2-5 years’ experience in service design and/or user experience design University and/or advanced degree(s) in Service Design, Interaction Design, User […]

23 October 2017
Experientia is hiring! Lead Service Designer

Lead Service Designer: Lausanne, Switzerland and Turin, Italy (*) Experientia is seeking a Senior Service Designer to lead service design projects from the Turin, Italy office (*) or the Lausanne, Switzerland office. The Senior Service Designer will have experience leading a team of behavioral analysts and service modelers in research and service design projects lasting […]

30 January 2016

Design thinking for museums

The Design Thinking for Museums site is the outcome of a 2012 partnership between the San Francisco Museum of Modern Art (SFMOMA) and Stanford’s Hasso Plattner Institute of Design (d.school). It is conceived as a resource for professionals and practitioners interested in applying design thinking in their organizations and includes case studies of design thinking […]

19 October 2015

Inside the mind of the museum-goer

Why do some people spend all day in a gallery while others dash around in an hour? Laurent Carpentier wonders what is the difference between the 3.6% of respondents who reported that they had spent more than six hours exploring the Louvre in Paris, and the 6.5%, who spent less than an hour There is […]

23 March 2015

Measuring experience

Over the summer of 2014, Northstar, in collaboration with the London School of Economics, conducted an ethnographic study at the Royal Academy of Arts, exploring the Summer Exhibition audience and their motivations. The study was designed to help the Royal Academy to understand their customers in order to be able to better target new generations […]

9 April 2014

Tell me a story: augmented reality technology in museums

Museums around the world today face the challenge of increasing and maintaining visitor numbers, especially with younger audiences. A fall in visitors is seen by most as a negative outcome, both financially and in terms of wider social and educational impact. It can happen due to a range of factors, but one of the most […]

12 February 2014

The Museum of Future Government Services

The Museum of Future Government Services, which in Dubai on the 10th of February at the UAE Government Summit, is an interactive design futures exhibition. The Museum explores the future of travel, healthcare, education and urban services. It brings together over 80 designers, technologists and futurists from nearly 20 countries to imagine how these services […]

11 November 2013

Two new reports by ARUP

Designing with Data The Royal Institute of British Architects (RIBA) and ARUP have released Designing with Data: Shaping Our Future Cities, a new report that explores the massive potential role that data could have in the planning and design of our buildings and cities, reports Dexigner. The report identifies the main approaches to working with […]

4 July 2013

UX and The Museum: Converging perspectives on experience design

Museums visitors are no longer as satisfied with rows of objects on display. They want the objects to tell a story. They want to understand the main message of the exhibit without reading a single block of text. Mary Oakland, User Experience Designer at The Nerdery, and Shana West, Exhibit Developer at the Science Museum […]

12 April 2013

Insights from network data analysis that yield field observations

As part of Ethnomining, the April 2013 Ethnographymatters edition on combining qualitative and quantitative data, edited by Nicolas Nova, Fabien Girardin describes his work with networked/sensor data at the Louvre Museum in Paris. Based on this inspiring case study, he discusses the overall process, how mixed-methods are relevant in his work, and what kind lessons […]

12 December 2012

Designing a carsharing service that can play a truly relevant role in people’s lives

Brand experience agency edenspiekermann_ and Volkswagen’s Service Innovation Team explored what it takes to define a service that would play a relevant role in people’s lives. “We started with: Who are the people that use carsharing? How can we expand the service to exceed their expectations? How do people find, explore and adopt this new […]

17 September 2011

How tech is changing the museum experience

Museums are exploring digital and mobile technologies to enhance visitor experience. Initiatives go beyond technology within exhibits and installations, but also include more pervasive uses of tech to create interactive experiences for visitors throughout a museum, as well as remote experiences for those who cannot get there. In this article on Mashable, Aliza Sherman highlights […]

29 July 2011

Art that interacts if you interface

The New York Times reviews Paola Antonelli’s “Talk to Me” show at the Museum of Modern Art. “At its best “Talk to Me” makes you aware of how our relationship to design has become more emotional and intuitive. Ms. Antonelli points out that “we now expect objects to communicate, a cultural shift made evident when […]

17 July 2011

Talk to Me – or interaction design as script writing

In her New York Times review of Talk to Me (online journal), the latest exhibition by Paola Antonelli at the MoMA, Alice Rawsthorn describes what could be considered the essence of interaction design: “Digital technology is enabling objects to become so complex and powerful that we now expect to interact with them. If you hand […]

17 July 2011

European museums and libraries in/of the age of migration

MeLa – European Museums and Libraries in/of the Age of Migrations – is a brand new four-year research project, funded by the European Commission under the Seventh Framework Programme, which aims to delineate new approaches for museums and libraries in a context characterized by the continuous migration of people and ideas. Its main objectives are […]

17 March 2011

Social media, internet, technology and museums

The New York Times has published no less than eight articles at once on the topic of social media, internet, technology and museums. Note the article about the Arduino! Speaking digitally about exhibits Museums around the world now use social media for marketing and development efforts, and to strengthen relationships with visitors. The spirit of […]

2 December 2010

Creating informal learning environments

In the field of exhibition design, the quality of User Experience makes the difference between success and failure. When designing exhibits for museums or science centers, exhibition designers consider interaction, experience, interface and, critically, environment. Cheryl Downes McCoy of Cooper considers how we construct the settings in which learning happens. Part of this is about […]

5 August 2010

Design for social change and the museum

From April 12 through April 14, 2010, 22 designers, historians, curators, educators and journalists met at Rockefeller Foundation’s Bellagio Center on Lake Como, in Italy, to discuss the museum’s role in the 21st century in relation to design for social change. Participants (including Paolo Antonelli, Andrew Blauvelt, Allan Chochinov and John Thackara) from a spectrum […]

28 July 2010

Rem Koolhaas, the Hermitage and the design of innovative experiences

On the way to celebrating its 250th anniversary in 2014, the Hermitage museum in St. Petersburg (formerly the Winter Palace of the Russian czars) hired legendary architect Rem Koolhaas to modernize the art museum experience for visitors in a way that both respects the storied history of the Hermitage and also positions the museum as […]

5 May 2010

Bill Moggridge blogs

Bill Moggridge, the legendary industrial and interaction designer, IDEO co-founder and now director of the Cooper-Hewitt, National Design Museum, started his own blog, Bill’s blog. It reads like his working notes, though very well written, and gives you a fascinating insight into the thought process of a brilliant man. Just enjoy.

23 July 2009

Literature review on museums and libraries in a digital age

  The Futures of Learning blog, which is associated with a MacArthur Foundation project, just completed an extensive literature review, conducted as part of the project, Inspiring the Technological Imagination: Museums and Libraries in a Digital Age. The work discussed in this literature review seeks to answer the question how institutions might change to take […]

20 May 2009

Museums and libraries in a digital age

  The Futures of Learning blog, which is associated with a MacArthur Foundation project, just announced a new blog series that reports on the literature review conducted as part of the project, Inspiring the Technological Imagination: Museums and Libraries in a Digital Age. Funded by the MacArthur Foundation as part of the Digital Media and […]

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