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Italy

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Italy

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

1 January 2016
For when things get personal…
13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

11 January 2016

How Eataly has redefined the third place to create a new customer experience

This short reflection on Eataly by Sergio Gutierrez, Ankur Johar, Christian Lillo, Anjali Singh and and Sofia Sourtzis positions it as a “third place”. Ray Oldenburg introduced the concept of the third place in 1989 in his book The Great Good Place. He characterizes third places as neutral spaces free of inequality, where conversations can […]

4 November 2013

Experientia presents “BancoSmart”, the innovative ATM interface designed for UniCredit Bank

The user-centred approach is moving into finance, as banks increasingly connect to their customers’ needs and wants. As part of this trend, global banking and financial services company UniCredit Bank collaborated with user experience consultancy Experientia to create a user-friendly, people-centred ATM – the BancoSmart. Click on image to view slideshow The user-centred approach is moving into finance, […]

4 November 2013

Experientia rivoluziona la user experience degli ATM con “BancoSmart”, l’innovativa interfaccia degli ATM UniCredit

Le banche stanno cercando sempre più di entrare in sintonia con le esigenze ed i desideri dei propri clienti, innovando i propri prodotti e servizi secondo una approccio centrato sull’utente. Per dare concretezza a questo principio, UniCredit ha deciso di collaborare con Experientia con l’obiettivo di rinnovare a fondo la user experience del proprio canale ATM. Click […]

12 September 2013

Experientia workshop on strategic UX design for Taiwanese businesses

Taiwan meets Italy this week, in a series of workshops and company visits hosted by Experientia for Taiwanese business people. The 15 participants are from a diverse range of roles, from secretary to CEO, and a wide range of industries, including IT, appliances, car accessories, B2B suppliers (sugar, saw blades, electronic components), a dental clinic […]

25 April 2013

Jan-Christoph Zoels on interfaces at UNStudio during Milan Design Week [video]

Jan-Christoph Zoels, an Experientia founding partner, was one of the panelists at the UNStudio Platform Dialogues during the Milan Design Week and a video of his discussion with Markus Benz (CEO Walter Knoll) and Birgit Lohmann (Associate Editor-in-chief Designboom), is now online. Experientia and UNStudio, the famous Dutch architectural design studio led by Ben van […]

25 April 2013

Video online of Milan debate: “The Long View of Interaction Design”

The people behind the upcoming IxDA Interaction14 conference organized on 6 April a panel discussion in Milan on the “Long View of Interaction Design”. 5 panelists debated with Interaction14 chair Alok Nandi on how to design for those interaction design challenges that go beyond the immediate consumer product/service launch cycle. Note that due to technical […]

4 April 2013

Jan-Christoph Zoels speaker at three Salone del Mobile events

Jan-Christoph Zoels, one of Experientia’s founding partners and our creative director, is going to be a lot in Milan next week. Aside from his participation on Monday 8 April at the IxDA organized “The Long View of Interaction Design,” he will also speak on Thursday and Saturday. On Thursday 11 April he will be one […]

29 March 2013

Debate in Milan: The Long View of Interaction Design

The people behind the upcoming Interaction14 conference invite you to attend a panel discussion in Milan on the “Long View of Interaction Design”. On Monday 8 April at 6pm (on the eve of the Salone del Mobile), Claudio Moderini, Fabio Sergio, Jan-Christoph Zoels and Todd S. Harple will debate with Alok Nandi on how to […]

24 March 2013

Big Data and personal data for behavioral analysis and behavioral change

In a broader article on Big Data and privacy, the New York Times writes about the work of Alex Pentland, a computational social scientist, director of the Human Dynamics Lab at the M.I.T., and academic adviser to the World Economic Forum’s initiatives on Big Data and personal data. His M.I.T. team, writes the New York […]

3 October 2012

How to create a cutting edge Smart City visitor experience

A four step guide from the Milan Expo 2015: Step 1 Ask your main sponsors (in this case Cisco, Enel and Telecom Italia) to indicate the relevant “Smart City” technologies that they already have, are currently working on, or are generally trendy. In the Milan case these are push technology services, QR codes, smart phone […]

2 September 2012

Focus on service design – in UK and in Italy

Earlier this year, the UK Design Council and the Arts & Humanities Research Council conducted a wide ranging review of the place of design research in UK universities, and its connection with businesses and policymakers. The aim was to identify future areas for research funding, and new and innovative ways of bringing research and industry […]

24 May 2012

“Beautiful things that matter” – Experientia’s new website for granstudio

Site works also as a full-screen swipeable tablet web app Today granstudio, the international design studio based in Turin, launches its new website, created by Experientia®. Founded by internationally-renowned designer Lowie Vermeersch, granstudio is a creative, multidisciplinary consultancy that combines automotive design expertise with a strategic vision on performance, beauty and functionality. The site features […]

13 April 2012

Prisma kitchen at Eurocucina 2012

A high-tech kitchen and an instant classic, designed by Experientia®, for Toncelli kitchens Minimalist design in a high-tech kitchen Experientia® is taking part in the Salone del Mobile in Milan this year, with its brand new kitchen design, the Prisma, designed for Tuscan company Toncelli Kitchens. Introduced by Toncelli as the “futuristic jewel” in its […]

5 March 2012

Life 2.0 supporting elderly people’s independent life

The Life 2.0 project is a EU funded project that aims at supporting elderly people’s independent life through a platform of geographical positioning and social networking services. The project, which involves 13 core partners in 5 European member states, started in November 2010 and is now starting a pilot phase in which such applications will […]

21 November 2011

Announcement: Dataviz workshop in Torino, Italy

On 12 to 17 December, the people of Better Nouveau plan Dataviz, an in-depth workshop on the visual representation of large datasets. Better Nouveau is an independent design label and an innovation project initiated in June 2011 by ToDo, an Italian interaction design studio with a knack for setting up play dates between craft and […]

20 November 2011

Sketchnotes of Ezio Manzini at School of the Art Institute of Chicago

This past Monday evening, on an unseasonably warm night in Chicago, sustainability expert Ezio Manzini gave a thought-provoking lecture at the School of the Art Institute of Chicago. Mr Manzini is a Professor of Industrial Design at the Politecnico di Milano, and is a renowned expert in the application of strategic design for sustainability. His […]

17 September 2011

Low2No project wins Holcim acknowledgement prize

Medium rise timber office building in low-to-no carbon emissions district, Helsinki, Finland, wins Holcim acknowledgement award for sustainable construction. The Low2No design team led by Sauerbruch-Hutton, Arup and Experientia® were recognized for the multi-story timber construction headquarter for Sitra, the Finnish Innovation Fund. The office and incubator building “is part of an inner-city building complex […]

24 August 2011

Interview on Experientia’s strategy on sustainable living in Helsinki

This month’s e-Periscope review has a brief interview with Experientia® partner Mark Vanderbeeken, talking about Experientia’s strategy on sustainable living in Helsinki and how its work on the Low2No project won the Italian National Prize for Service Innovation. e-Periscope is the online economic review of the Italian Piedmont Region, and has featured Mark before, as […]

3 August 2011

Ezio Manzini on the economics of design for social innovation

Sarah Brooks of Shareable has just published the second part of her interview with the Italian design strategist Ezio Manzini, who is one of the world’s leading experts on sustainable design, author of numerous design books, professor of Industrial Design at Milan Polytechnic, and founder of the DESIS (Design for Social Innovation towards Sustainability) network […]

2 August 2011

Book: Design for Services

Design for Services Series: Design for Social Responsibility Authors: Anna Meroni and Daniela Sangiorgi Gower Publishing, August 2011, 298 pages In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task […]

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