Category UserResearch

[Book] Avoiding the news

Avoiding The News
Drawing on interviews in Spain, the United Kingdom, and the United States as well as extensive survey data, the book explains why and how so many people consume little or no news despite unprecedented abundance and ease of access.

UX needs a sense of urgency about AI

Image by MidJourney
"UX professionals must seize the AI career imperative or become irrelevant", writes Jakob Nielsen in his blog UX Tigers, particularly with current AI-driven tools being "far from user-friendly with their clunky, prompt-driven interfaces", and with adult (digital) literacy being what it is.

[Book] Think Like a UX Researcher

Book
In this newly revised Second Edition, you'll find six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher.

Samsung aiming to bring calm to our connected world

Federico Casalegno, Executive Vice President of Design, Head of Samsung Design Innovation Center; Mark Benson, Head of Samsung SmartThings U.S.; and Inhee Chung, Vice President of the Corporate Sustainability Center at CES 2023
Samsung US newsroom published an interview with Federico Casalegno, Executive Vice President of Design and Head of Samsung Design Innovation Center; Mark Benson, Head of Samsung SmartThings U.S.; and Inhee Chung, Vice President of the Corporate Sustainability Center to discuss how Samsung’s philosophy of prioritizing more seamless connected experiences is driving the innovation behind its latest products.

[Book] Voices in the Code

Voices in the Code
In Voices in the Code, scholar David G. Robinson tells the story of how one community built a life-and-death algorithm in a relatively inclusive, accountable way, and draws out lessons for the broader struggle to build technology in a democratic way.