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Presence

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
Searched by tag:

Presence

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

23 May 2016
Experientia white paper: “Conducting clinical trials is about working with patients”

Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

1 January 2016
For when things get personal…
13 June 2015

Examining the proliferation of magical narratives in technology

There has been a lot of talk about magic lately in critical, cultural and technological spaces; what it does, who it is for, and who are the ones to control or enact it. As a way of unpacking a few elements of this thinking, this essay by Natalie Kane follows on from the conversations that […]

7 August 2011

Designing for a workforce that acts more sustainably

In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff’s latest book ‘Design is the Problem’] approaches the topic of the sustainable behavior of a workforce from a designer’s point of view. Part 1: Action fields for designers In its efforts to make the behavior of […]

28 June 2011

Achieving a sense of home for people who travel extensively

One of the people presenting at the DPPI conference in Milan last week was Aviaja Borup Lynggaard, an industrial Ph.D. scholar at Bang & Olufsen (B&O), attached to the Aarhus School of Architecture and Aarhus University. Her very interesting Ph.D. project – which aims to inspire new B&O products – is called On the move […]

26 June 2011

Enchanted Objects: The next wave of the web

David Rose (LinkedIn), CEO of Vitality (where he works on healthy behavior change) and lecturer at MIT Media Lab (and former CEO of Ambient Devices), gave a talk recently at TEDxBerkeley on how magic anticipates ubiquitous computing. “Magic, or enchantment, is the right metaphor for the future of computing. […] Magic is a convenient metaphor […]

2 June 2011

Digital You: a NESTA discussion on telepresence

Digital You was an early morning discussion in London, organised by NESTA, that looked at telepresence and the psychology of electronic communications. NESTA is the UK’s National Endowment for Science, Technology and the Arts – an independent body with a mission to make the UK more innovative. The event, which was chaired by NESTA’s Rachel […]

21 July 2010

The web means the end of forgetting

Legal scholars, technologists and cyberthinkers are wrestling with the first great existential crisis of the digital age: the impossibility of erasing your posted past, starving over, moving on. Jeffrey Rosen, a law professor at George Washington University, reports in The New York Times Magazine. “We’ve known for years that the Web allows for unprecedented voyeurism, […]

16 May 2010

Danah Boyd and the Facebook privacy discussion

Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency” (a rant) (14 May) The battle that is underway is not a battle over the […]

28 July 2009

Stanford seminars on people, computers and design

“CS547. Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)” is a course of the Stanford HCI Group, coordinated by Terry Winograd, on topics related to human-computer interaction design. Below is a run-down of the 2008-2009 speakers (all videos are available online): September 26, 2008 – Tristan Harris , Apture New models for browsing (video) […]

21 July 2009

Touch me! An article on tactile experience

In this article Jessica Ching, Laura Henneberry and Shally Lee share the findings of a collaborative project between the Ontario College of Art and Design (OCAD) and Canadian network operator TELUS. “Touch is a vital human need and a deeply emotional form of communication. When we physically interact with people or things we enjoy, we […]

15 June 2009

Anthropologist Stefana Broadbent speaker at TEDGlobal

Stefana Broadbent, the acclaimed tech anthropologist, will be an invited speaker at the upcoming TEDGlobal conference (21-24 July, Oxford, UK). Stefana is currently a visiting research fellow in the Department of Anthropology at University College London, and was the head of the Customer Observatory at Swisscom. Her work was published in Business Week and The […]

11 June 2009

The Mobile Difference

The Mobile Difference, a new report by the Pew Internet & American Life project covers at length the current social implications of mobile internet access in the United States: “Some 39% of Americans have positive and improving attitudes about their mobile communication devices, which in turn draws them further into engagement with digital resources – […]

9 June 2009

Efficiency or ambient intimacy?

The latest issue of Vodafone’s Receiver Magazine is all about a new era of human interaction that is marked by perpetual conversations and perpetual info drip-feed, as enabled by the umbilical of the mobile. Two new contributions explore the time paradox created by this constant communications flow: Tools for mediated communication were developed to satisfy […]

26 May 2009

The lamp posts on Brick Lane

Carl Honoré, author of In Praise of Slow and Under Pressure and a self-proclaimed proponent of the Slow Movement, is the writer of the latest contribution to Vodafone’s Receiver magazine. In his piece, Honoré argues that in a world of limitless information and constant access to other people, we often don’t know when to stop […]

5 May 2009

Taking my community ‘to go’

The latest issue of Vodafone’s Receiver Magazine is entitled “Seizing the Moment”: “Bending and transcending the constraints of time and space has gotten easy for us. With our mobiles and netbooks, we’re about to create a social setting in which communication and self-expression are possible not only on the go, but also at the speed […]

30 April 2009

A selection of CHI2009 papers

Today I spent some time looking through the CHI 2009 papers. Here is a personal selection (and you need an ACM membership to access them): A comparative study of speech and dialed input voice interfaces in rural India Neil Patel, Sheetal Agarwal, Nitendra Rajput, Amit Nanavati, Paresh Dave, Tapan S. Parikh In this paper we […]

20 March 2009

Tish Shute interviews Mike Kuniavsky on things as services

Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor), Robert Rice (CEO of Neogence), Usman Haque (architect and director of Haque Design + Research and founder of Pachube), Adam Greenfield (Nokia’s head of design direction for service and […]

31 January 2009

35 Picnic conference videos

On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights on the relationship between internet usage and happiness. – Jim Stolze specializes in new thinking […]

31 January 2009

Dopplr designer Matt Jones on bionic noticing

Reporting on PSFK’s Good Ideas Salon yesterday in London, Guardian writer Jemima Kiss highlights the presentation by Dopplr designer Matt Jones: He sees mobile as something of a super power device and described something he calls “bionic noticing” – obsessively recording curious things he sees around him, driven by this multi-capable device in his pocket. […]

15 January 2009

People-centric sensing in the city of the near future

More on people-centric sensing, this time by LIFT’s Fabien Girardin, and it’s as if he is taking the Nokia paper I just wrote about one step further: “In the past, sensors networks in cities has been limited to fixed sensors, embedded in particular locations, under centralised control. Now, there new application that leverage humans as […]

5 January 2009

Nokia’s IdeasProject

Nearly by accident I discovered Nokia’s recently launched IdeasProject, an effort “to surface Big Ideas about the future of communications — and to show the many ways that these ideas are connected”. It is definitely a site rich with content. What big ideas will matter most? What technologies and applications will enable to most disruptive […]

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