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Presence

Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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Presence

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

4 August 2017
The human side of autonomous cars — with Nissan Research’s Melissa Cefkin

Reposted from Medium Beyond the engineering challenge of creating cars that drive themselves lies the social challenge. Before autonomous cars are ready to navigate our roads, they must be able to navigate the vastly more complicated nuances of human behaviors and interactions — from that friendly nod that says “You first” at a four-way stop, to the […]

31 May 2017
 Intervista a Todd Harple di Intel sul tech-fashion

Ripostato da Medium – English version Il mondo del fashion sta diventando sempre di più digitale — e non si tratta solo di dispositivi da indossare, ma anche e soprattutto di abbigliamento, realizzato con tessuti in cui sono effettivamente integrati dei sensori in grado di misurare e monitorare il corpo di chi li veste. Dato che la […]

8 May 2017
Why service design is the new black — Intel’s Todd Harple on fashion tech

Reposted from Medium – Versione italiana The world of fashion is becoming increasingly digital — and not just wearable devices, but with clothing made from fabrics that actually integrate sensors and technology that can monitor and measure the wearer. As fashion starts to go beyond outward appearance, fashion designers need to broaden their skillsets, to make sure […]

31 March 2017
Experientia guide to Milan Design Week 2017

It’s that time of year again – Milan’s don’t-miss event for the design community is here. If you’re looking to get inspired at Milan Design Week, then check out our top picks for the latest edition, from Experientia’s designers, strategists and partners. Milan might be best known for its busy streets, traditional cafés and world […]

12 January 2017
Experientia’s CITYOPT project awarded prestigious French award for its sustainable development design

Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]

1 December 2016
More on upcoming conference on design & sustainable innovation for smart cities

Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]

13 June 2015

Examining the proliferation of magical narratives in technology

There has been a lot of talk about magic lately in critical, cultural and technological spaces; what it does, who it is for, and who are the ones to control or enact it. As a way of unpacking a few elements of this thinking, this essay by Natalie Kane follows on from the conversations that […]

7 August 2011

Designing for a workforce that acts more sustainably

In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff’s latest book ‘Design is the Problem’] approaches the topic of the sustainable behavior of a workforce from a designer’s point of view. Part 1: Action fields for designers In its efforts to make the behavior of […]

28 June 2011

Achieving a sense of home for people who travel extensively

One of the people presenting at the DPPI conference in Milan last week was Aviaja Borup Lynggaard, an industrial Ph.D. scholar at Bang & Olufsen (B&O), attached to the Aarhus School of Architecture and Aarhus University. Her very interesting Ph.D. project – which aims to inspire new B&O products – is called On the move […]

26 June 2011

Enchanted Objects: The next wave of the web

David Rose (LinkedIn), CEO of Vitality (where he works on healthy behavior change) and lecturer at MIT Media Lab (and former CEO of Ambient Devices), gave a talk recently at TEDxBerkeley on how magic anticipates ubiquitous computing. “Magic, or enchantment, is the right metaphor for the future of computing. […] Magic is a convenient metaphor […]

2 June 2011

Digital You: a NESTA discussion on telepresence

Digital You was an early morning discussion in London, organised by NESTA, that looked at telepresence and the psychology of electronic communications. NESTA is the UK’s National Endowment for Science, Technology and the Arts – an independent body with a mission to make the UK more innovative. The event, which was chaired by NESTA’s Rachel […]

21 July 2010

The web means the end of forgetting

Legal scholars, technologists and cyberthinkers are wrestling with the first great existential crisis of the digital age: the impossibility of erasing your posted past, starving over, moving on. Jeffrey Rosen, a law professor at George Washington University, reports in The New York Times Magazine. “We’ve known for years that the Web allows for unprecedented voyeurism, […]

16 May 2010

Danah Boyd and the Facebook privacy discussion

Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency” (a rant) (14 May) The battle that is underway is not a battle over the […]

28 July 2009

Stanford seminars on people, computers and design

“CS547. Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)” is a course of the Stanford HCI Group, coordinated by Terry Winograd, on topics related to human-computer interaction design. Below is a run-down of the 2008-2009 speakers (all videos are available online): September 26, 2008 – Tristan Harris , Apture New models for browsing (video) […]

21 July 2009

Touch me! An article on tactile experience

In this article Jessica Ching, Laura Henneberry and Shally Lee share the findings of a collaborative project between the Ontario College of Art and Design (OCAD) and Canadian network operator TELUS. “Touch is a vital human need and a deeply emotional form of communication. When we physically interact with people or things we enjoy, we […]

15 June 2009

Anthropologist Stefana Broadbent speaker at TEDGlobal

Stefana Broadbent, the acclaimed tech anthropologist, will be an invited speaker at the upcoming TEDGlobal conference (21-24 July, Oxford, UK). Stefana is currently a visiting research fellow in the Department of Anthropology at University College London, and was the head of the Customer Observatory at Swisscom. Her work was published in Business Week and The […]

11 June 2009

The Mobile Difference

The Mobile Difference, a new report by the Pew Internet & American Life project covers at length the current social implications of mobile internet access in the United States: “Some 39% of Americans have positive and improving attitudes about their mobile communication devices, which in turn draws them further into engagement with digital resources – […]

9 June 2009

Efficiency or ambient intimacy?

The latest issue of Vodafone’s Receiver Magazine is all about a new era of human interaction that is marked by perpetual conversations and perpetual info drip-feed, as enabled by the umbilical of the mobile. Two new contributions explore the time paradox created by this constant communications flow: Tools for mediated communication were developed to satisfy […]

26 May 2009

The lamp posts on Brick Lane

Carl Honoré, author of In Praise of Slow and Under Pressure and a self-proclaimed proponent of the Slow Movement, is the writer of the latest contribution to Vodafone’s Receiver magazine. In his piece, Honoré argues that in a world of limitless information and constant access to other people, we often don’t know when to stop […]

5 May 2009

Taking my community ‘to go’

The latest issue of Vodafone’s Receiver Magazine is entitled “Seizing the Moment”: “Bending and transcending the constraints of time and space has gotten easy for us. With our mobiles and netbooks, we’re about to create a social setting in which communication and self-expression are possible not only on the go, but also at the speed […]

30 April 2009

A selection of CHI2009 papers

Today I spent some time looking through the CHI 2009 papers. Here is a personal selection (and you need an ACM membership to access them): A comparative study of speech and dialed input voice interfaces in rural India Neil Patel, Sheetal Agarwal, Nitendra Rajput, Amit Nanavati, Paresh Dave, Tapan S. Parikh In this paper we […]

20 March 2009

Tish Shute interviews Mike Kuniavsky on things as services

Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor), Robert Rice (CEO of Neogence), Usman Haque (architect and director of Haque Design + Research and founder of Pachube), Adam Greenfield (Nokia’s head of design direction for service and […]

31 January 2009

35 Picnic conference videos

On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights on the relationship between internet usage and happiness. – Jim Stolze specializes in new thinking […]

31 January 2009

Dopplr designer Matt Jones on bionic noticing

Reporting on PSFK’s Good Ideas Salon yesterday in London, Guardian writer Jemima Kiss highlights the presentation by Dopplr designer Matt Jones: He sees mobile as something of a super power device and described something he calls “bionic noticing” – obsessively recording curious things he sees around him, driven by this multi-capable device in his pocket. […]

15 January 2009

People-centric sensing in the city of the near future

More on people-centric sensing, this time by LIFT’s Fabien Girardin, and it’s as if he is taking the Nokia paper I just wrote about one step further: “In the past, sensors networks in cities has been limited to fixed sensors, embedded in particular locations, under centralised control. Now, there new application that leverage humans as […]

5 January 2009

Nokia’s IdeasProject

Nearly by accident I discovered Nokia’s recently launched IdeasProject, an effort “to surface Big Ideas about the future of communications — and to show the many ways that these ideas are connected”. It is definitely a site rich with content. What big ideas will matter most? What technologies and applications will enable to most disruptive […]

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