Guimarães (Portugal), European Capital of Culture 2012, is commissioning a number of thought leadership pieces and artistic interventions to explore the concept of “Openness” as it relates to all aspects of City development – from personal to political, infrastructure to innovation.
The first one is by Charles Leadbeater, a renowned thinker on creativity, collaboration and innovation (and author of WeThink). He provides an overview of “openness as a methodology for achieving positive change’ – seen particularly through the lens of a small city such as Guimarães.
“Cities that aspire to be truly creative, need to combine cultural creativity with a broader agenda for social creativity. Truly creative cities are as creative about transport, housing, energy and waste as they are about culture and the arts.” […]
These social challenges have traditionally been tasks for specialists – planners, architects and engineers – to re-imagine the city from on high. Most famously this gave rise to the modernist vision of the city as a machine, a lattice work of roads, factories and high rise apartment blocs. The failure of many of these schemes for planned problem solving in cities means there is a growing emphasis in many cities on more bottom up solutions, that require more distributed, social creativity, which often involves a combination of top down investment in new infrastructures – for example for energy, transport or waste– combined with changes in mass behaviour – using electricity, mass transit, household recycling. Creative cities are too large, open and unruly to be regulated in detail, top down by an all-seeing state or experts. They have to encourage collective, voluntary, self-control. A city that could be planned from the centre would also be dead. There are plenty of examples of cities around the world which are busy and rich in infrastructure and yet dead, socially and creatively, precisely because they allow little or no room for people to come together in unprogrammed ways. Successful cities allow a lot of room for adaptive mutation, encouraging their citizens to invest their ideas in the spaces they inhabit.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Can behavioral change address local energy issues, raise people’s awareness energy consumption issues, and directly support non-profit organizations at the same time? With the Nice pilot of the CITYOPT project, we have seen strong suggestions that it can. It also suggests that the sense of belonging to a local community is a strong motivation for […]
Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]
Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]
One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]
Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]