When communicating, context is king. A breakthrough in modelling context in human communication could make computers better conversationalists, according to cognitive scientists at Stanford University.
“[Michael] Frank, [head of Stanford University’s Language and Cognition Lab] and colleague Noah Goodman, also a cognitive scientist from Stanford, have developed a mathematical encoding of what they call “common knowledge” and “informativeness” in human conversation. “We have a vastly powerful predictive model of the world,” says Goodman. “When somebody goes to understand a statement that somebody else has made, they’re making the best guess about the meaning of that statement, incorporating all these factors like informativeness and context.”
By “putting numbers to” a theory of communication that dates back to the 1960s, they have come up with a model that not only describes part of the mutual understanding shared between human speakers, but also lays the groundwork for the next generation of our AI interlocutors, from pocket voice assistants like Apple’s Siri and Android’s Iris to automated customer-service bots. “We’ve created a formalism for trying to predict what speakers are talking about and shown that it makes pretty good predictions,” says Frank. But the developers of Iris, for instance, also confirm that context-based understanding will give the edge in their field.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]
Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015
As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]
A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]
Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]