18 May 2008

Danish programme for user-driven innovation

Be the first to share

Danish programme for user-driven innovation
The Danish programme for user-driven innovation (English summary) aims to strengthen the diffusion of methods for user-driven innovation, and to contribute to increased growth in the participating companies, and to increased user satisfaction and/or increased efficiency in participating public institutions.

The programme should also result in the development of new products, services, and concepts. Finally, the programme should increase the qualifications of employees to take part in the innovation processes in the participating companies and public institutions.

The programme, which has a yearly budget of DKK 100 million (13.4 million euro or 20.9 million USD) and runs for four years, 2007-2010, is administered by Danish Enterprise and Construction Authority, which is part of the Danish Ministry for Economic and Business Affairs.

The activities are grouped in three areas: strategic, regional, and other important areas.

The strategic effort concerns three broad thematic areas: (1) areas where Denmark has particular business skills (e.g. environment and energy technology, construction, health, design and food); (2) cross-sectoral issues relating to social problems with promising market potential (e.g. healthy and energy saving construction, or fighting obesity); and (3) welfare areas, in particular where the citizen interacts with the public sector (e.g. care for children and elderly citizens and the health sector). Fifteen projects are currently running:

  • Indoor climate and quality of life – more in Danish
  • Service renewal in practice – user-driven service innovation in small artisanal companies – more in Danish
  • Accessible packaging for the elderly and the functionally impaired – more in Danish
  • Innofood – employee and user driven innovation in value chains – more in Danish
  • User-driven mobile community – more in Danish
  • User-driven innovation and communication of textile qualities – more in Danish
  • The future’s interactive convenience store – more in Danish
  • Future waste systems – more in Danish
  • Coherent patient process – more in Danish
  • A good life for the elderly – more in Danish
  • The healthy way – more in Danish
  • Lead user-based entrepreneurship (in collaboration with Lego and MIT) – more in Danish
  • New product development with lead users (in collaboration with Grundfos and MIT) – more in Danish
  • Intelligent utility – more in Danish
  • User-driven innovation and strategic design – more in Danish | English

Desinova is the name of this last project, an historic, systematic, and longitudinal study of strategic design and co-creation innovation in services happening now in Denmark. The project’s outcomes are expected to have global implications for innovation in industry and civil society.

The Desinova project objectives are:

  • to generate ten successful service innovation projects;
  • to make participating service companies and agencies more capable of service innovation;
  • to develop a Service Innovation Model that explains how service company personnel, strategists, marketing people, designers, anthropologists and users successfully co-create;
  • to evolve policy recommendations for business, education and research.

The regional effort ensures that knowledge of and experience with methods for user-driven innovation is disseminated throughout the country. Regional actors in each of the country’s six geographic regions organise a yearly project in their region:

  • Copenhagen Innovation Center (Capital Region) – more in Danish | English
  • Handicaps – a knowledge resource to better aids (Central Jutland Region) – more in Danish
  • Tele home care – chronic patients and the collaborating health services (North Jutland Region) – more in Danish
  • Healthy meals for hospital patients (South Denmark Region) – more in Danish
  • Bornholm’s harbour – the hidden treasures (Bornholm Island) – more in Danish
  • User-driven innovation in value chains (Zealand Region) – more in Danish

The third area of effort covers applications from projects that work with any other important issues, businesses and institutions, notd covered by the strategic or regional effort, such as the 180º Academy and the Copenhagen Institute of Interaction Design.

More info:
Presentation by Dorte Nøhr Andersen, Head of Division, Danish Enterprise and Construction Authority – (pdf)
Presentation by Lars Bo Jeppesen, Director, Danish User-Centered Innovation Lab, Copenhagen Business School – (pdf)

Be the first to share
10 September 2017
[Book] Everyday Schooling in the Digital Age
Everyday Schooling in the Digital Age: High School, High Tech? By Neil Selwyn, Selena Nemorin, Scott Bulfin, Nicola F. Johnson Routledge 2018 – 224 pages [Amazon link] Today’s high schools are increasingly based around the use of digital technologies. Students …
3 September 2017
[Book] Think like an anthropologist
Think Like An Anthropologist by Matthew Engelke Pelican, August 2017, 339 pages [Start reading - Amazon link] How does anthropology help us understand who we are? What can it tell us about culture, from Melanesia to the City of London? Why …
29 August 2017
Self-driving cars need human intuition
"If self-driving cars are going to achieve their promise as a revolution in urban transportation—delivering reduced emissions, better mobility, and safer streets—they will have to exist on a level playing field with the humans who …
25 August 2017
Design Thinking is bullshit
Here is Pentagram partner and designer Natasha Jen's definition of design thinking: Design thinking packages a designer's way of working for a non-designer audience by codifying their processes into a prescriptive, step-by-step approach to creative problem …
25 August 2017
Design Thinking needs to think bigger
We live in a massively complex, intricately interconnected global system. And it’s increasingly impossible to be designers (or human beings) without taking into account how we affect and are, in turn, affected by all the …
25 August 2017
Should we delight the customer?
Growing the service design industry requires more than simply educating the next generation of service designers. Business students can also benefit from learning how service design can be used to innovate and address complex market …
9 August 2017
ServDes 2018, the Conference on Service Design and Service Innovation
ServDes, the Conference on Service Design and Service Innovation, is the premier international research conference exploring service design and service innovation. The Call for Papers is now open. Submitted contributions are subject to double-blind peer …
4 August 2017
The human side of autonomous cars — with Nissan Research’s Melissa Cefkin
Reposted from Medium Beyond the engineering challenge of creating cars that drive themselves lies the social challenge. Before autonomous cars are ready to navigate our roads, they must be able to navigate the vastly more complicated …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

4 August 2017
The human side of autonomous cars — with Nissan Research’s Melissa Cefkin

Reposted from Medium Beyond the engineering challenge of creating cars that drive themselves lies the social challenge. Before autonomous cars are ready to navigate our roads, they must be able to navigate the vastly more complicated nuances of human behaviors and interactions — from that friendly nod that says “You first” at a four-way stop, to the […]

31 May 2017
 Intervista a Todd Harple di Intel sul tech-fashion

Ripostato da Medium – English version Il mondo del fashion sta diventando sempre di più digitale — e non si tratta solo di dispositivi da indossare, ma anche e soprattutto di abbigliamento, realizzato con tessuti in cui sono effettivamente integrati dei sensori in grado di misurare e monitorare il corpo di chi li veste. Dato che la […]

8 May 2017
Why service design is the new black — Intel’s Todd Harple on fashion tech

Reposted from Medium – Versione italiana The world of fashion is becoming increasingly digital — and not just wearable devices, but with clothing made from fabrics that actually integrate sensors and technology that can monitor and measure the wearer. As fashion starts to go beyond outward appearance, fashion designers need to broaden their skillsets, to make sure […]

31 March 2017
Experientia guide to Milan Design Week 2017

It’s that time of year again – Milan’s don’t-miss event for the design community is here. If you’re looking to get inspired at Milan Design Week, then check out our top picks for the latest edition, from Experientia’s designers, strategists and partners. Milan might be best known for its busy streets, traditional cafés and world […]

12 January 2017
Experientia’s CITYOPT project awarded prestigious French award for its sustainable development design

Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]

1 December 2016
More on upcoming conference on design & sustainable innovation for smart cities

Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]

See all articles