The people at Studio, the design, development and workflow laboratory at Carnegie Museums of Pittsburgh, are working on the design and the development of a “new kind of mobile museum experience”.
Because they would like the share mistakes and successes with the broader museum community, the Studio team has made the decision to document in real-time all aspects from formative evaluation and user research, through prototyping all the way to deployment.
Benchmarking of existing expertise is a very important element of formative research, so the past few weeks the team has been performing a literature review of current thinking and writing on the topic. They have been aggregating these resources into a best-practice library — a chatbot book club of sorts.
Studio is a collective of cultural technologists working to support a culture of innovation throughout our museums, which include Carnegie Museum of Art, Carnegie Museum of Natural History, The Andy Warhol Museum and the Carnegie Science Center.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
The latest eGovernment benchmark report of the European Commission shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments. Performance […]
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Service Design Intern: Lausanne, Switzerland and Turin, Italy Experientia, an international experience design consultancy, is looking for service design interns for our Turin, Italy office, to support research, concept development and design. The ideal candidate will be a holistic thinker and designer, with a systems approach to enable complex service offerings, driven by an understanding […]
Senior Service Designer: Lausanne, Switzerland and Turin, Italy (*) We are looking for service designers with outstanding design skills, methodical thinking, and experience in designing complex service ecosystems using a human-centered design methodology. Required 2-5 years’ experience in service design and/or user experience design University and/or advanced degree(s) in Service Design, Interaction Design, User […]
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