Ericsson’s ConsumerLab studies people’s behaviors and values, including the way they act and think about ICT products and services. Here are some of their recent publications:
How young professionals see the perfect company
A new study from Ericsson ConsumerLab called “Young professionals at work” looks at the latest generation to enter the workforce: the Millennials.
Mixing schoolwork and leisure
According to a ConsumerLab study, almost half of Estonian pupils use school computers for leisure activities. Many pupils also bring their own mobile phones and tablets to school to use for study purposes. This bring-your-own-device behavior blurs the boundary between leisure and school work.
Consumers’ TV and video behaviors (video)
Niklas Heyman Rönnblom, Senior Advisor at Ericsson ConsumerLab, shares insights about consumer’s TV and video behaviors and priorities. The consumer insights highlighted in the video include the importance of HD quality, super simplicity and allowing consumers to personalize their own TV-packages.
Keys for success in the Personal information Economy
A new report from Ericsson ConsumerLab shows that consumer awareness of how their information is being shared is still low and anonymous big data is rarely perceived as a big issue.
Network quality and smartphone usage experience
New findings from Ericsson ConsumerLab have underlined the crucial role of good connectivity and network quality in smartphone user experience and operator loyalty.
On the same level as the ConsumerLab, sits Ericsson’s Networked Society Lab, which researches ICT-driven transformation in society, industry and service provider business.
They recently published a report on the future of learning:
As technology continues to transform our society, those responsible for our current systems of learning and education are facing overwhelming pressure to adapt.
Education technology, connected learning and the rise of the Networked Society are transforming the established concept of learning, teachers’ roles and even the nature of knowledge itself.
In an associated video (YouTube | Vimeo), Ericsson asked experts and educators to explain how learning and education are shifting away from a model based on memorization and repetition toward one that focuses on individual needs and self-expression. Obviously based on very friendly Silicon Valley-inspired technology that supports it all.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]
One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]
Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]
Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015