Existing healthcare systems can make the end-of-life experience more frustrating and undignified. The Lien Foundation and ACM Foundation (Singapore) in collaboration with fuelfor design consultants have published an experience design handbook, pdf). Its aim is to raise the universal standard of hospices, the service providers of end-of-life care.
Hospices suffer a poor image. They deserve to be better understood by society, to become a welcomed part of lifelong care services. An ageing population affects not only Singapore but is a worldwide phenomenon, so designing better palliative (non-curative) care services is of great relevance globally.
The team is proposing seven universal experience design concepts. They envisage a new service that is community-integrated, personalised in care and that helps all stakeholders navigate the end-of-life journey with greater confidence. The ideas range across diverse levels of opportunity; ideas like a Goodbye Garden can add dignity to the way that the deceased leaves the hospice. While others like the toolset for baking Thank you Cookies encourages patients to express their feelings in memorable ways. Besides many thought-provoking ideas, the handbook offers a set of 24 Experience Design Principles for designers involved in future hospice projects.
The researchers believe that the Hospitable Hospice handbook can create more conversations about death and dying – in the same way we can speak about marriage and birth – free from stigma, fear and taboo.
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100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]
Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]