2 November 2010

IDEA 2010, an information architecture conference

Be the first to share

Idea 2010
Last month the Information Architecture Institute, a non-profit volunteer organization dedicated to advancing and promoting information architecture, held its yearly conference IDEA where UX professionals can exchange insights and share perspectives for designing better experiences across physical and virtual information spaces.

Videos of the first day are now available and you can also read Johnny Holland recaps of Day One and Day Two.

Ubiquitous information architecture
Peter Morville (scroll down for interview)
While the world waits for Web 3.0 and The Singularity, the real action has already begun. Itʼs called the intertwingularity. Itʼs an era at the crossroads of ubiquitous computing and the Internet, a place where information blurs the boundaries between products and services to enable multi-channel, cross-platform, trans-media, physico-digital user experiences.
The intertwingularity also presents an unprecedented opportunity to reimagine information architecture. Never before have we been able to employ such a powerful combination of networks, devices, and sensors to create and share knowledge within and without the enterprise. This is the complex reality that todayʼs executives and entrepreneurs must navigate. And, while the archetypal ecologies of iTunes and Nike+ offer some insight, weʼre mostly exploring uncharted waters.
Thatʼs why we need to draw maps. A map is a powerful tool for navigating and understanding physical, digital, intellectual, and social space. It helps us to look, see, imagine, and show. In this session, we explore how experience maps and “IA thinking” can improve the process and product of information architecture, knowledge management, and user experience design.

Gamestorming
Dave Gray, Sunni Brown & James Macanufo
As our systems grow more complex, design is changing from a solo activity to a team sport where designers, partners, and users work together to co-create experiences. This participatory design requires new skills and practices. How can you engage more people – including non-designers – in the process, without losing the creative culture and energy essential to success?
Gamestorming applies game thinking and game mechanics to these business and design challenges. It’s a holistic and collaborative approach that will help teams combine design practices like sketching, sorting, prototyping, and role-playing to gain meaningful insights and outcomes.
In this panel, Gamestorming co-authors Dave Gray, James Macanufo and Sunni Brown share insights from their new book, and engage in a conversation with Peter Morville about how Gamestorming can address the cross-media challenges of ubiquitous information architecture.

Going native: The anthropology of mobile app design
Josh Clark (scroll down for interview)
Think of mobile OS platforms as cultures. Deciding which platform to target and how to design for each—whether web or native—doesn’t hinge only on tech specs or audience reach. In an era where consumers suddenly perceive mobile apps as richly personal, where software is content instead of tool—culture matters.
Every mobile OS has a different personality, design sensibility, and even government. All of these factors determine how well your individual app (and its audience) will thrive, and will have a direct impact on design considerations. For example, how does the prescribed design and paternal culture of iPhone’s philosopher-king model fit your app, compared to the frontier-maker culture and bare-bones geek design of Android? And where does the web fit in? In the next year alone, we’ll have ten major mobile operating systems to contend with as we design apps. In this session, you discover the cultural and practical considerations of choosing the right platform for your app and your audience—and of crafting a design that works for all.

Trends in the future of online experiences
Vidya Drego (scroll down for interview)
As digital technologies and consumer behavior continue to evolve, online experiences will undergo a major transformation. Forrester’s research has uncovered four key characteristics common to new online experiences: they will be customized by the end user, aggregated at the point of use, relevant to the moment, and social as a rule, not an exception. While there are some companies that are providing experiences that exhibit one or more of these characteristics today, most firms (and subsequently their design teams) need to prepare for a future where their Web site is no longer the center of their online experience. How can they get the most from the online channel, what should they do to prepare, and what skills and processes will they need to deliver this future to their customers? This keynote presents a framework to help user experience designers think about the future of the online experience and help them answer these questions.

We are all content strategists now
Karen McGrane (scroll down for interview)
The “Best Careers 2009” issue of U.S. News and World Report gently mocked the user experience profession for its inability to agree on a name for itself. Indeed, many job titles seem like a mix-and-match game, mashing up words like “information” and “experience” and “architect” and “designer.” And now “content strategy” comes around, looking for a seat at the UX table. Some say the profession fills a gap in our professional practices. Others argue that it’s just a different name for the things that we already do. In this session, we discuss why UX needs content—and how UX practitioners of every flavor can put content strategy to work on their projects.

(via InfoDesign)

Be the first to share
9 August 2017
ServDes 2018, the Conference on Service Design and Service Innovation
ServDes, the Conference on Service Design and Service Innovation, is the premier international research conference exploring service design and service innovation. The Call for Papers is now open. Submitted contributions are subject to double-blind peer …
6 June 2017
Developing a mobile chatbot for a Pittsburgh museum
The people at Studio, the design, development and workflow laboratory at Carnegie Museums of Pittsburgh, are working on the design and the development of a "new kind of mobile museum experience". Because they would like the …
31 May 2017
IoT seeks to remake the fundamentals of our everyday lives
Murray Goulden writes in The Conversation that smart homes, wearables and the Internet of Things are indicative of the development of an entire class of technologies seeking to remake the fundamentals of our everyday lives. These …
28 April 2017
Global study: Leading companies bet on customer experience
A new report from Harvard Business Review Analytic Services reveals that customer experience is vital for business success, and establishes social media as the foundation for customer experience. The survey, which includes 600+ leaders from the …
21 April 2017
ONE Design: a portal on Adaptive Path’s work with Capital One Bank
ONE Design is a content portal where Capital One, the eighth-largest bank in the United States, shares (many) inspiring stories of how their Adaptive Path designers "impact lives with humanity, simplicity, ingenuity - and empower …
1 March 2017
[OECD Publication] Behavioural Insights and Public Policy
Behavioural Insights and Public Policy: Lessons from Around the World OECD, March 2017 408 pages “Behavioural insights”, or insights derived from the behavioural and social sciences, including decision making, psychology, cognitive science, neuroscience, organisational and group behaviour, are …
19 January 2017
Don Norman on what Apple, Google and Tesla get wrong
Don Norman is a technological optimist. The author of The Design of Everyday Things and head of UC San Diego's Design Lab believes that artificial intelligence might only take the worst parts of our jobs, …
19 December 2016
Australia’s Digital Ethnography Research Centre on experiencing the digital in everyday life
The Digital Ethnography Research Centre (DERC), part of RMIT University, focuses on understanding a contemporary world where digital and mobile technologies are increasingly inextricable from the environments and relationships in which everyday life plays out. …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

4 August 2017
The human side of autonomous cars — with Nissan Research’s Melissa Cefkin

Reposted from Medium Beyond the engineering challenge of creating cars that drive themselves lies the social challenge. Before autonomous cars are ready to navigate our roads, they must be able to navigate the vastly more complicated nuances of human behaviors and interactions — from that friendly nod that says “You first” at a four-way stop, to the […]

31 May 2017
 Intervista a Todd Harple di Intel sul tech-fashion

Ripostato da Medium – English version Il mondo del fashion sta diventando sempre di più digitale — e non si tratta solo di dispositivi da indossare, ma anche e soprattutto di abbigliamento, realizzato con tessuti in cui sono effettivamente integrati dei sensori in grado di misurare e monitorare il corpo di chi li veste. Dato che la […]

8 May 2017
Why service design is the new black — Intel’s Todd Harple on fashion tech

Reposted from Medium – Versione italiana The world of fashion is becoming increasingly digital — and not just wearable devices, but with clothing made from fabrics that actually integrate sensors and technology that can monitor and measure the wearer. As fashion starts to go beyond outward appearance, fashion designers need to broaden their skillsets, to make sure […]

31 March 2017
Experientia guide to Milan Design Week 2017

It’s that time of year again – Milan’s don’t-miss event for the design community is here. If you’re looking to get inspired at Milan Design Week, then check out our top picks for the latest edition, from Experientia’s designers, strategists and partners. Milan might be best known for its busy streets, traditional cafés and world […]

12 January 2017
Experientia’s CITYOPT project awarded prestigious French award for its sustainable development design

Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]

1 December 2016
More on upcoming conference on design & sustainable innovation for smart cities

Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]

See all articles