Austin Brown, UX designer at EffectiveUI, and his colleague Lindsay Moore wondered if there was a way to design better, by combinubg the best aspects of interaction design and product design, as well as a little service design. They hoped that this would allow to create a holistic experience that transcends definition, and thus create better user experiences.
To test this idea, they set out to create design concepts for two common household products: an eco-friendly dishwasher and the home thermostat.
The article chronicles their process of combining disciplines and making decisions, and the lessons learned along the way.
“With the ability to incorporate modern techniques and practices to add value, we examined how we could make a dishwasher and a home thermostat more useful, usable, and desirable. These products tend to work just fine for most users, but fall short when it comes to providing a genuinely pleasant, compelling user experience. While some of the things we learned in this experiment could easily be applied to any product or digital interface, these were simulations only and did not result in any new products.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]
Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]
Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT project will host an international conference on Design and sustainable innovation for SmartCities, at the Centre Universitaire Méditerranéen, France. An open invitation to attend is offered to people and organisations who […]
The 100&Change is an international competition and a landmark opportunity for thinkers and designers to tackle critical challenges affecting the world. Michele Visciòla will be one of the panel of expert judges who will select which project is worthy of the $100 million grant. 100&Change is the MacArthur Foundation competition – launched this year for […]
The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]
This week Experientia joins our colleagues and peers in Minneapolis at EPIC 2016, the premier international gathering on ethnography and design in industry. The theme for the conference this year is Pathmaking, emphasizing the power of ethnography to create transformative innovation, growth and strategic success for companies, industries and communities. On the second day of […]