Our technologies are designed to maximize shareholder profit, and if that means distracting, confusing or aggregating the end-user, then so be it.
But another path is possible, argues Alex Soojung-Kim Pang in his new book The Distraction Addiction: Getting the Information You Need and the Communication You Want, Without Enraging Your Family, Annoying Your Colleagues, and Destroying Your Soul (Amazon link).
Pang calls the idea “contemplative computing,” and Techcrunch’s Klint Finley reflects on his book:
“Pang’s notion of mindful, or contemplative, computing is useful, but ultimately it’s just a way of coping with a world of applications designed without our best interests at heart. Just as meditation, prayer and weekend retreats can help us cope with the harsh realities of the modern world, so too can it help us cope with flame wars, feral inboxes and the non-stop rush of social media. But just as citizens can demand safer cities, more humane governments and even economic reform, we can demand a new class of technologies.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
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