This report by Hani Eskandar (ITU), Barbara- Chiara Ubaldi (OECD) and Vyacheslav Cherkasov (UN-DESA) highlights the critical potential of mobile technologies for improved public governance, as well as for economic and social progress in achieving the internationally agreed development goals including the Millennium Development Goals (MDGs).
The September 2011 report also provides an in-depth analysis of the prerequisites for m-government, its main benefits and challenges, the value-chain and key stakeholders, and the checklist of concrete actions to sustain policy makers in monitoring and updating their knowledge on m-government.
1. Toward the next generation of public services
2. Benefits and outcomes of m-government
3. Understanding m-government adoption
4. Prerequisites for agility and ubiquity
5. Technology options for mobile solutions
6. M-Vision and a call to action
The report was drafted by the International Telecommunication Union (ITU) and the Organisation for Economic Co-operation and Development (OECD), in collaboration with the United Nations Department of Economic and Social Affairs (DESA).
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]
Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015
As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]
A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]
Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]