14 December 2007

NESTA on place and innovation

Be the first to share

Barbara Vanheule
NESTA, the UK’s National Endowment for Science, Technology and the Arts, well-known for its emphasis on user-led innovation, has published three research reports [blog post] on the attributes of innovative cities and the importance of building effective regional coalitions for innovation.

Innovation and the city
How innovation has developed in five city-regions

Cities provide an ideal environment for innovation: in the words of this report, they offer proximity, density and variety. However, some cities are more innovative than others, and policymakers have long been concerned with finding out why.

Unpacking this problem requires considerable effort. Cities are complex systems and they exist in the context of regions, nations and international relationships. Moreover, cities themselves rarely innovate – they are hosts for innovation by people, firms and organisations. This means that cities often support innovation indirectly – and that some of the most important things they do are not thought of as innovation policy at all.

Download the Innovation and the city report

Leading Innovation
Building effective regional coalitions for innovation

For regions without the extraordinary assets of Silicon Valley (what we term here ‘ordinary’ regions), making the leap from an old-economy paradigm to one based on innovation in services and high-tech industries can seem impossible. But it isn’t. As we show here, it is made up of a series of smaller, more achievable steps. Two things stand out, however: this isn’t a fast process; and it requires deep regional knowledge and strong regional leadership.

The case studies presented in this report showcase seven European regions that have successfully made the transition from ordinary to innovative region; and four UK regions that are somewhere along that journey. It concludes by presenting a guide to the ‘regional innovation journey’ and an analysis of the types of leadership that may be required along the way.

Download the Leading Innovation report

Rural Innovation

In the past, innovation policy has tended to concentrate on urban areas. This is understandable: simply due to density, much traditional innovation that is countable by R&D expenditure or patent production happens in cities.

But 86 per cent of the UK is rural, and those areas are home to almost 20 per cent of the population. Isn’t it time to look a little more closely at how innovation happens there and how we might stimulate it?

Download the Rural Innovation essay series

Be the first to share
12 November 2017
Six hacks for service designers working in an agile environment
Ideally service designers deliver our best value when we stay outside the “Scrum” (literally and figuratively), fulfilling our strategic role and avoiding the hectic pace and too-narrow focus of two-week sprints. Our work, …
8 November 2017
Service design at BBVA bank
BBVA (an international financial institution with a presence in 35 countries, providing services to 70 million customers) was one of the sponsors of the Service Design Global Conference in Madrid last week. Derek White, BBVA’s …
3 October 2017
Don’t miss Experientia at Torino Design of the City
Torino Design of the City is nearly here! Experientia will of course be part of this exciting week (10-16 October) of events, meetings, workshops, exhibitions and guided tours about design, and we warmly invite you …
1 October 2017
Building the networked city from the ground up with citizens
How can technology lead to more participation in democratic processes? Who should own and control city data? Can cities embrace a model that socializes data and encourages new forms of cooperativism and democratic innovation? Albert …
29 August 2017
Self-driving cars need human intuition
"If self-driving cars are going to achieve their promise as a revolution in urban transportation—delivering reduced emissions, better mobility, and safer streets—they will have to exist on a level playing field with the humans who …
25 August 2017
Design Thinking is bullshit
Here is Pentagram partner and designer Natasha Jen's definition of design thinking: Design thinking packages a designer's way of working for a non-designer audience by codifying their processes into a prescriptive, step-by-step approach to creative problem …
25 August 2017
Design Thinking needs to think bigger
We live in a massively complex, intricately interconnected global system. And it’s increasingly impossible to be designers (or human beings) without taking into account how we affect and are, in turn, affected by all the …
29 July 2017
“Where the social sciences and business come together” – Alexandra Mack on ethnography
In this episode of the Change Management Review Podcast, Theresa Moulton interviews Alexandra Mack. Alexandra is a senior fellow at Pitney Bowes, the e-commerce services provider, and a Board Member of Ethnographic Praxis in Industry …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

20 November 2017
Experientia and Italian bank Intesa Sanpaolo announce innovative partnership

Wide ranging partnership also covers collaboration with design schools and public events on service design “Finding the way forward for independent design means building new business models for service design consultancies in the age of the company buy-out.” Michele Visciola, President, Experientia PRESS RELEASE It seems the business world is finally realising that service and […]

26 October 2017
Epic storytelling with video

Another EPIC conference come and gone, and no, we’re not using “epic” in the way under-10s use it about cool things on the internet. EPIC is the Ethnographic Praxis in Industry Conference, one of the most important annual events for practitioners of anthropology, ethnography and related disciplines. Ethnography is one of Experientia’s key methodologies, underpinning […]

23 October 2017
Experientia is hiring! Service design intern

Service Design Intern: Lausanne, Switzerland and Turin, Italy Experientia, an international experience design consultancy, is looking for service design interns for our Turin, Italy office, to support research, concept development and design. The ideal candidate will be a holistic thinker and designer, with a systems approach to enable complex service offerings, driven by an understanding […]

23 October 2017
Experientia is hiring! Senior Service Designer

Senior Service Designer: Lausanne, Switzerland and Turin, Italy (*) We are looking for service designers with outstanding design skills, methodical thinking, and experience in designing complex service ecosystems using a human-centered design methodology.   Required 2-5 years’ experience in service design and/or user experience design University and/or advanced degree(s) in Service Design, Interaction Design, User […]

23 October 2017
Experientia is hiring! Lead Service Designer

Lead Service Designer: Lausanne, Switzerland and Turin, Italy (*) Experientia is seeking a Senior Service Designer to lead service design projects from the Turin, Italy office (*) or the Lausanne, Switzerland office. The Senior Service Designer will have experience leading a team of behavioral analysts and service modelers in research and service design projects lasting […]

18 October 2017
Innovate through service design – The Innovation Center of Intesa Sanpaolo and Experientia for “Torino Design of the City”

by Erin O’Loughlin – Photos: Naz Kazazoglu In Turin, you only need to tell your taxi driver “Take me to the skyscraper” to end up at the impressive Innovation Center of the Intesa Sanpaolo bank, rising in the heart of Turin, with a fine view of the Turin hills and the Italian alps. Here on […]

See all articles