24 April 2008

One in five Britons don’t know how to use e-mail

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The Times comments on a report on the significant digital divide in the UK, despite widepsread broadband and mobile coverage.

One in five adult Britons is unable to open a word processing document on a computer, and just under 20 per cent still cannot use e-mail, a survey suggests.

Searching the internet using engines like Google, meanwhile, is a problem for 16 per cent of people, and when it comes to using social networking sites such as Facebook and MySpace, 28 per cent say they are at a loss.

The figures, detailed in an ICM poll, reveal the extent of the digital divide in Britain, where despite broadband penetration of about 65 per cent, one in five people does not yet own a computer, and 7 per cent of adults say that their lack of IT skills “greatly restricts” what they can do.

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