22 March 2010

Participatory systems, moving beyond 20th Century institutions

Be the first to share

HIR
If the 20th century was the era of the global institution–the United Nations, the World Health Organization, the multinational corporation—then the 21st century will be the era of the participatory system, argues Participle‘s Hillary Cottam in the Winter 2010 (Vol.XXXI. No 4) edition of the Harvard International Review.

“The big global challenges of our time demand mass participation. Finding solutions to climate change, managing demographic shifts, preventing and managing chronic disease, providing safe water supplies, and maintaining food security will require the pooling of diverse types of knowledge and resources and harnessing the motivation of billions of individuals and their communities.

The issue of climate change illustrates this need. Governments can commission unclear power stations, but they cannot force change in behavior–they cannot convince citizens to turn down their thermostats or fly less frequently. Solutions cannot be pushed down at people from above; they need to be pulled up from below. Our existing institutional architecture is fundamentally not up to the task. We need new, distributed, and highly participatory systems if change is to happen at scale.

Bottom-up problem solving has been around for a long time, but it has operated at the margins. No longer. As we move into the second decade of the 21st century, two factors collide that will make participatory systems central to problem solving in the decades to come. Firstly, as I have already alluded to above, the scale of the problems creates the need to harness the widest possible set of resources to problem solve. Secondly, the technology has matured and has become pervasive enough to enable such problem solving in an unprecedented way. In a Web 2.0 world it is possible to design simple, low cost, and highly adaptive participatory systems.”

Read article

Be the first to share
25 April 2016
How city design is adapting to older populations
As cities experience a demographic shift, the need for age-friendly design is becoming ever more critical. From almshouses to driverless cars, the future of urban housing and mobility may just be shaped for and by …
19 April 2016
Co-creating policy and public services in Ireland
Governments, public sector and community organisations are addressing increasingly complex challenges such as the ageing society, climate change, sustainable behaviour change, youth unemployment, impacts of austerity, health, housing and homelessness. They are doing this at a …
12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects
Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review - a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print …
2 April 2016
A selection of Interaction 16 videos
In this post we highlight a number of Interaction 16 conference videos especially relevant to the Putting People First readers. They are grouped thematically. Algorithm-inspired design Crowds, algorithms and computations: The new materials of design - Matthew …
2 April 2016
Special Issue: Digitised Health, Medicine and Risk
Health Risk & Society is a new international scholarly journal devoted to a theoretical and empirical understanding of the social processes which influence the ways in which risks are taken, communicated, assessed and managed in …
1 April 2016
Should financial advisors nudge their clients?
Should advisors nudge clients to make prudent saving and spending decisions, asks Morey Stettner in Investor's Business Daily. Or should they step aside after educating clients and laying out the options? Some economists argue that nudging …
17 March 2016
Let’s See What We Can Do: Designing Agency
In a Medium essay that we missed during the Christmas break, Dr Dan Lockton asks how we can invert ‘design for behaviour change’ and apply it from below, enabling people to understand, act within, and …
17 March 2016
GOV.AU is a ‘mental model’ of government
Leisa Reichelt, Head of Service Design of Australia's Digital Transformation Office, explains how the research for the GOV.AU prototype showed that people are struggling to interact with government - because they have no mental model …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

1 January 2016
For when things get personal…
13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

See all articles