Adrian Chan, social media expert and social interaction theorist at Gravity7, has written a long essay to collect his thoughts on social interaction design.
“Imperfect and unfinished as any project on contemporary products will be, my Principles of Social Interaction Design is now available for free download. This project has taken a couple of years, and in places bears the marks of a theory worked out over time. Some of my core concepts appeared in my blog posts first. These include the idea of frames — for both conceptualizing interactions, as well as for design thinking. Concepts of mediation, of symbolic tokens, of realtime streams may also be familiar from topics I have blogged about over the years. I have developed these into simple logics.
Now, as always, I believe that mediation is real — mediated interactions should not be understood by their simple reference to face to face situations. Mediation makes a real and measurable difference. And this difference is experienced and produced as a mental engagement, by means of which users fabricate, imagine, project, internalize, and much more, their interpretations of others and of social worlds in general.
As always, I believe that any designer of social tools should appreciate the multi-faceted manner in which these experiences become motives; orientations; activities; and ultimately, social practices. The user experience is, in social interaction design, both more necessary, and farther from reach.
Many sources were drawn upon for this project: from contemporary designers/thinkers/bloggers to canonical sociological, psychological, and linguistic frameworks. My effort to pull together theoretical and conceptual architecture from outside the design world, in order to accommodate the needs of both mediated user experiences and emergent social practices, is unorthodox. Hence I am calling this an essay. I am excited to see it develop over time.”
(via Johnny Holland)
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]
Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]
Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT project will host an international conference on Design and sustainable innovation for SmartCities, at the Centre Universitaire Méditerranéen, France. An open invitation to attend is offered to people and organisations who […]
The 100&Change is an international competition and a landmark opportunity for thinkers and designers to tackle critical challenges affecting the world. Michele Visciòla will be one of the panel of expert judges who will select which project is worthy of the $100 million grant. 100&Change is the MacArthur Foundation competition – launched this year for […]
The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]
This week Experientia joins our colleagues and peers in Minneapolis at EPIC 2016, the premier international gathering on ethnography and design in industry. The theme for the conference this year is Pathmaking, emphasizing the power of ethnography to create transformative innovation, growth and strategic success for companies, industries and communities. On the second day of […]