Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically.
Last year UniCredit and Experientia also decided to enrol the design for the ADI Design Index, the annual publication and exhibition which since 1998 has brought together selected products representing Italian Design, from which then the prestigious ADI Compasso d’Oro International Award gets selected.
Not only is it the first time a bank product has been submitted for this design award, but the interface was also selected and a video of it (see above) is now part of the ADI Design Index exhibition that is currently on show in Milan (Spazio ex Ansaldo until 8 November) and will then move to Rome (ex Cartiera Latina – 17-28 November)
The Experientia team:
Jan-Christoph Zoels, creative director
Michele Visciola, user research director
Michele Giannasi, PM and information architect
Laura Polazzi, user research lead
Alessandra Canella, user researcher
Yosef Bercovich, interaction design lead
Dohun Jang, interaction designer
Lukas Schuster-Woldan, interaction designer
Giovanni Buono, usability test lead
Caterina Manolino, testing
Fabio Carnevale Maffè, testing
Raffaela Citterio, information architect
Gabriele Santinelli, prototyping
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
It’s that time of year again – Milan’s don’t-miss event for the design community is here. If you’re looking to get inspired at Milan Design Week, then check out our top picks for the latest edition, from Experientia’s designers, strategists and partners. Milan might be best known for its busy streets, traditional cafés and world […]
Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]
Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]
Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT project will host an international conference on Design and sustainable innovation for SmartCities, at the Centre Universitaire Méditerranéen, France. An open invitation to attend is offered to people and organisations who […]
The 100&Change is an international competition and a landmark opportunity for thinkers and designers to tackle critical challenges affecting the world. Michele Visciòla will be one of the panel of expert judges who will select which project is worthy of the $100 million grant. 100&Change is the MacArthur Foundation competition – launched this year for […]
The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]