In November last year, PricewaterhouseCoopers (PwC) published the short (free) report “The consumerization of IT- The next-generation CIO“.
The “consumerization of IT”—defined as the use of technologies that can easily be provisioned by non-technologists—is a hot topic among CIOs these days. Today’s consumerization of IT trend is the culmination of a fundamental shift in the relationship between employers and employees—especially professionals—that began four decades ago. This shift has only now worked its way into the world of enterprise technology .
To be successful, CIOs need to be more proactive. Accepting the inevitability of the consumerization trend and preparing for it by rethinking how they run IT. CIOs should consider forging new, collaborative relationships with users, giving them freedom to make IT decisions, and teaching them how to assume responsibility for those decisions. And rather than enforcing hardware and application standards, they’ll need to rethink IT architecture and controls to focus on controlling — or loosening controls on — information.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
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Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015