11 July 2007

UXmatters July 2007 issue

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Five new articles in the July 2007 issue of UXmatters, the user experience web magazine:

Your design is infringing on my patent: the case against user interface and interaction model patents and intellectual property
By Paul J. Sherman
“Despite what the intellectual property lawyers and patent-squatter holding companies claim, many studies across many industries and domains have established that patents inhibit competition and stifle innovation. […] Open standards and narrowly scoped patents that cover unique solutions to limited problems encourage healthy competition and help build vibrant, free markets. And they would also lead to greater opportunities for all of us who work in user experience.”

What puts the design in interaction design
By Kevin Silver
“Interaction designers need to embrace the magic—by realizing that design is rooted deep beneath the aesthetic surface and provides a process that reacts easily to misfits in context.”

From reluctance to enjoyment: my journey through CHI 2007
By Isabelle Peyrichoux
“On Sunday, April 29, 2007, when flying from Montréal to San Jose to attend my first CHI conference, I worried I might have made the wrong decision by choosing CHI as my conference for this year. […] Surprisingly, just four days later, my mood was exactly the opposite: I just didn’t want to leave San Jose and my fellow CHI attendees, with whom I’d had so much fun. I was ecstatic about my CHI experience. What happened in those four days that made me go from one extreme feeling to its opposite? It’s all about international usability, peanut butter, candies, and field studies.”

Conference review: CHI 2007
By Pabini Gabriel-Petit
“I had a wonderful time at CHI despite the limited amount of content for designers and my being unable to get into the courses I’d wanted to attend. I particularly regret missing Kim Goodwin’s course, “Where Usability Meets Desirability: Visual Design with Personas and Goals.” I heard it was great. To enable CHI to reach its full potential in coming years, I hope its organizers take an iterative approach to designing the conference and solve the problems that exist.”

Comparing UXD business models
By Jim Nieters and Garett Dworman
“The CHI 2007 Management Special Interest Group (SIG), “Comparing UXD Business Models,” [enabled] participants [to] compare different models of UX organizational design. Our intent was to share experiences and systematically explore them in the hope that this information will aid companies in structuring their internal UX functions. To this end, we generated SWOT (Strengths, Weaknesses, Opportunities, and Threats) analyses of four UX business models. In this article, we are sharing what we learned by performing SWOT analyses on several UX business models during the SIG.”

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19 January 2017
Anthropologist Sally Applin on the automation of qualitative methods
Anthropology and its methodologies cannot easily be automated. However, both design and engineering based organizations are attempting it. Anthropologist Sally A. Applin argues that this is based in part on historic legacy systems, a misunderstanding …
19 January 2017
Social science must return to qualitative research to understand social and political shifts
Social science has become increasingly beholden to analysis derived from big data: large numerical sets analysed computationally, write Pamela Prickett and Elaine Howard Ecklund of Rice University. This, they say, "has brought us much insight …
19 January 2017
Don Norman on what Apple, Google and Tesla get wrong
Don Norman is a technological optimist. The author of The Design of Everyday Things and head of UC San Diego's Design Lab believes that artificial intelligence might only take the worst parts of our jobs, …
19 January 2017
[Report] Behavioural Insights at the United Nations – Achieving Agenda 2030
In 2016, the UNDP Innovation Facility collaborated with the newly engaged UN Behavioural Science Advisor to work on behaviorally-informed design with 8 UNDP Country Offices in all 5 regions: Bangladesh, Cameroon, China, Ecuador, Jordan, Moldova, …
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The complexity of plastic bags
As societies face increasingly complex problems, design is emerging as the tool to solve some of Asia's biggest issues. Through field trips with designers skilled in human-centered design, the team behind Ethnographers' Field Guide to …
23 December 2016
ING DIRECT’s sponsored content in The Guardian on the value of CX and human-centred design
ING DIRECT Australia has published yesterday and at the end of November no less than 10 articles in a paid section of The Guardian on the value of customer experience and human-centred design, entitled "Being …
23 December 2016
Innovative PhD dissertations at Harvard use ethnographic methods to understand organizational culture
Three innovative PhD dissertations have been published at the Harvard Business School's Doctoral Program on Organizational Behavior that use ethnography and qualitative research to understand and map organizational culture: Curtis K. Chan Chan’s research (The Double-Edged Sword …
19 December 2016
Australia’s Digital Ethnography Research Centre on experiencing the digital in everyday life
The Digital Ethnography Research Centre (DERC), part of RMIT University, focuses on understanding a contemporary world where digital and mobile technologies are increasingly inextricable from the environments and relationships in which everyday life plays out. …

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