AGILE / LEAN
Josh Seiden: A designer’s introduction to lean startup [15:04]
Josh Seiden introduces you to the key ideas of Lean Startup, talks about the amazing opportunities for designers this movement presents, and shares case studies of how he and his partners have used the techniques of Lean Startup as the foundation of their design studio.
Johanna Kollmann & Martina Schell: Lean startup in design consulting: lessons learned [35:01]
As fast, user-centered development gains acceptance, many startups have successfully adopted a Lean Startup philosophy. But, why is it that many agencies and their clients still struggle to apply this methodology to larger-scale projects?
Matthew Connors: Print, snap, tap, track: using interactive print analytics to empower your design [25:32]
This session discusses the convergence of ink on paper and mobile through interactive apps that transfers the rapidly improving camera functionality and capabilities of iOS and Android devices to allow print readers to engage in various types of interactivity.
Nir Eyal: Stop designing apps and start designing habits [33:01]
Companies need to know how to harness the power of the desire engine to improve peoples’ lives, while consumers need to understand the mechanics of behavior engineering to protect themselves from manipulation. More and more developers realize that their success hinges on understanding user behavior.
Adam Little: Realism in design – communicating authentic experiences for the real world [10:02]
Drawing on examples from outside of the design world, we will see how artists and film makers have used the spirit of realism to create lasting works that are authentic and truthful.
Jason Brush: The dream of the 90s is alive [43:35]
This personal talk excavates key ideas and media from the 1990s, which we may have forgotten, that, twenty years ago, inspired a generation to embrace digital technology and invent the world we live in today, and investigates how the many of the dreams that drove the 1990s — whether we realize it or not — may be alive today still.
Julia Barrett: Social networks suck – social computing frees you [33:12]
Most browser and mobile applications are designed to suck you in and away from the people that are right near you. We’re often busy updating our statuses instead of talking to the people we’re ‘statusing’ about.
Trip O’Dell: If UX can kill it probably will: designing for the 70 mph interface [36:36]
How do you create a great experience when you have to balance a user’s desire for a “killer app” with one that will not get them killed?
EDUCATION / COMMUNITY
Gretchen Anderson: Driving impact not serving shareholders – lessons from the non-profit world [11:24]
This session shares the tools we use to orient our organization, GreatSchools, toward the impact we seek to achieve and how those in the for-profit space can benefit from their use too.
Michael Wolf: Interaction design for learning [35:38]
The talk introduces the audience to the background and theory of interactive learning environments, whilst presenting exciting examples of interaction design projects in the field.
Sami Nerenberg: Design for America – students creating local and social impact – No video available as yet
Design for America (DFA) is an award-winning nationwide network of interdisciplinary student teams and community members using design to create local and social impact.
Rob McMahon, Ken Reddick & Dave Holland: Intuitive Interfacing – No video available as yet
The use of interactive media in the Royal Ontario Museum’s Ultimate Dinosaurs: Giants from Gondwana exhibit.
Kunal Patel: Badges are the backup quarterbacks of game design [33:21]
While badges, points, and leaderboards can be used to create compelling digital products outside of games, how can we be sure they were the cause of success? Plenty of terrible games employ points and encourage competition, but what separates the good from the bad?
Ryan Coulter & Greg Martin: Navigating the media minefield [36:07]
So you’re designing a media UI — the one, multi-platform content solution that finally solves the living room, forever. It’ll be thoughtful, coherent, social and beautful to behold.
Timothy Garrand: Tell Me a Story But Make It Interactive! [28:02]
What interactive game narrative can teach us about UX process design.
HEALTHCARE / WELLNESS
Andy Goodman & Marco Righetto: Hack you – the human body is the next interface [33:15]
Today’s breakthroughs in “Bodytech” include a host of incredible innovations that will to transform our bodies, communication, society – even the human psyche. This provocative presentation will address emerging “smart medicines,” medical technologies, synthetic biology, robotics and organic body part replacements.
Audrey Richard-Laurent: Compliance – design to facilitate a healthcare service [11:49]
How to connect patients to their illness and the medical staff, while complying to the constraints of patient management in the care system?
James Senior: Designing a compassionate healthcare experience [33:26]
This session aims to inspire designers working in healthcare & wellness to keep compassion at the heart of our UX practice.
Juhan Sonin: Hacking Health – Designing for and understanding my health – No video available as yet
This presentation traces the evolution of the author’s health design experience covering open source solutions to interoperability and policy to the design of health stations and corporate clinic experiences.
Sweta Mohapatra: Health on the go – designing electronic health records for mobile [11:20]
This talk covers some of the lessons learnt from building mobile EHR applications, the types of design problems that need solving when designing an application based on desktop software, and the complexities of designing applications where patients’ lives are at stake.
Derek Vaz: Bury the wireframe – a primer in interaction prototypes [14:16]
This talk discusses why interaction designers should abandon printouts for interaction prototypes, how to introduce them into your process and showcase real world examples and success stories.
Behzad Aghaei: Towards buttonless touch interaction [25:31]
Presentation of an interaction concept that attempts to replace traditional buttons or tap interactions with gestures for list navigation and contextual actions.
Calvin Tennant: Moving past the navbar – No video available as yet
This presentation addresses the shortcomings of the navbar and introduce alternate navigation methods.
Michael Costantino: Toucha toucha toucha touch me [16:42]
Comparing standard touch-based input in iOS with musical gesture and how MIDI might provide a framework for us to think about touch.
Nate Archer: Beyond responsive [10:33]
If we have learned anything from the recent push to mobile, we need to anticipate the future sooner rather than later; not only the next wave of formats, but everything after that.
Carla Diana: Making meaning in an Internet of Things [38:22]
The Internet of Things presents a juicy opportunity for designers to pioneer new territory in rich interaction, but it also can backfire, filling people’s lives with more frustrations over technology than ever before.
Chris Pennell & Jessica Bailey: Designing for Complexity – What Did I Get Myself Into? [08:44]
In an ideal world, UX designers get to learn all about the people who use these types of systems – what they do, and why they do it – in order to design and redesign experiences that meet users’ needs. But what do we do when the information available is less than ideal?
Dan Saffer: Microinteractions – Designing with details – No video available as yet
The difference between a good product and a great one are its details: the microinteractions that make up the small moments inside and around features.
Dane Petersen: On aircraft and craft [11:00]
This talk discusses self-imposed principles, and how they can inform the way we think about our own design experience.
Davide Casali: Social experience design – shifting the focus where really matters [36:55]
Too much focus on external metrics will harm in the long term the effectiveness of your social strategy as well as your company as a whole.
Jason Alderman: Learning visual design to become a better unicorn [18:25]
Designer and author Cennydd Bowles refers to hybrid designers as “unicorns”–those mythical creatures who not only can do user research, information architecture, and interaction design, but ALSO can make gorgeous interfaces.
Jason Ulaszek & Brian Winters: Setting course – design research to experience roadmap [38:19]
In this session you’ll learn how to turn design research activities into a mental model, identify potential new business opportunities and derive business and experience direction from your newly found consumer insight.
Josh Cothran: Personas made personal [14:38]
This talk provides an overview of the Meyers-Briggs Type Inventory (MBTI), highlights research and thought leadership relating personality types to technology usage, examines controversies and limitations of the MBTI and shares ways to use personality types to support and communicate design, including a brief case study.
Judith Siegel: CNN and the UX challenge of presenting long-form stories [10:01]
How is design and user experience considered when constructing pages and templates for these stories? How does the editorial process differ and adapt to web-based journalism?
Ron Goldin: Design and the mobile startup – Toronto edition [33:54]
Design and the Mobile Startup: Toronto Edition is the third in a series of discussions about how great mobile products emerge from the chaos and uncertainty that is startup culture.
Sander Viegers: Designer as connector [11:55]
The story of adding 722 emoticons to Windows 8 and designing the invisible parts of the UX by connecting people.
Silvia Calvet: Switch on and design for good everyday [22:22]
This presentation is about how to adopt a new awareness to add human and ethical strand into our everyday work.
Susan Dybbs: Beautiful failures [11:45]
In this talk Susan Dybbs shares failures from three categories: relationships, results and process. Each story has its own foreboding indicator that provides opportunity for reflection but also an opportunity to reframe the failure as something to be celebrated.
Matthew Powers: Smart and beautiful – designing robots and intelligent machines [33:50]
Think about the design implications of robots and intelligent machines working in our world, does not only include considering the physical and interaction design, but also the robot’s impact on our social ecosystem.
Franco Papeschi: Innovation, investment, influence and impact: design that fosters change [38:04]
In this session, Papeschi presents an approach that goes beyond user-centred design and activity-centred design: impact-driven design.
Sara Cantor Aye: Designing everything but the food [34:59]
This year, in partnership with the SAIC, Greater Good Studio designed and built a new public school cafeteria. While that sounds like an architecture project, it really means designing interactions between kids and food, staff, space and other kids!
Azmina Karimi: Grandma likes my Facebook status – how older adults are influencing the digital enterprise
This talk helps us understand the digital practices of older adults, and new opportunities it can create for the social and business models of our clients and brands.
Carina Ngai: Failed futures [15:01]
To design meaningful futures, designers will need to embrace a different perspective: It’s no longer about out of the box thinking, but finding the right box to frame the opportunity space.
Cindy Chastain: New frontiers – the UX professional as business consultant [47:17]
This talk is meant to be both a thought starter as well as a lively group discussion around how UX can begin to play a substantive role in a company’s digital strategy.
Iram Mirza & Jannie Lai: You’ve been asked to re-design the wheel [15:08]
…and while you are at it “make it like Apple”!
Jan Moorman: Measuring user delight using the Kano methodology [39:44]
Learn why and how this methodology can be harnessed in design strategy decisions.
Jonathan Rez: Tomorrow’s news [15:54]
In this session Rez highlights some of the issues with current news websites and apps and presents a number of proposals for the delivery of tomorrow’s digital news.
Juan Cartagena: Getting what you want
This talk covers the mistakes we made, what we have learnt from them, and how we now lead users to do what we expect with our “dietary” approach to UX.
Matt Walsh: Tense up – creating positive tensions in experiences [47:32]
A few months ago we asked designers to finish this sentence: “One of the best ways I’ve seen positive tension created in an experience is…”
Peter Stahl: Rhythm, flow and style [32:37]
Your choice of rhythmic style, and how it’s expressed, can set up predictable behavior patterns and foster intuitions and extrapolations that will result in an engaging, rewarding experience.
Stephen Gay & Rich Redka: Ignite potential – value exchange networks [34:23]
Services are shifting from an era in which companies created and delivered monolithic offerings to passive consumers, to an era in which services exist as networks of value co-creation.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]
This week Experientia joins our colleagues and peers in Minneapolis at EPIC 2016, the premier international gathering on ethnography and design in industry. The theme for the conference this year is Pathmaking, emphasizing the power of ethnography to create transformative innovation, growth and strategic success for companies, industries and communities. On the second day of […]
Can behavioral change address local energy issues, raise people’s awareness energy consumption issues, and directly support non-profit organizations at the same time? With the Nice pilot of the CITYOPT project, we have seen strong suggestions that it can. It also suggests that the sense of belonging to a local community is a strong motivation for […]
Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]
Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]
One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]