19 February 2014

Videos of Day 3 of Interaction14 conference

Be the first to share

Is there a Language of Interaction Design [Not yet online]
Keynote by Gillian Crampton Smith, Designer/Educator, IUAV University of Venice
> Full description

Bridging the Physical-Digital Divide [44:32]
Jason Mesut, Head of User Experience at Plan Strategic
Bridging the gap between Industrial and Interaction Design to develop better products and services for the physical-digital age
influence on our world. In some ways, this is great, but we seem to have forgotten those designers with the talent for crafting physical forms that can fit into our hands, our homes and our lives.
For a future Internet of Things we need to better engage Industrial Designers in what we do. This talk will explore how we do that.
> Full description

You’re unique. Just like everybody else. Or how your perspective is limiting your work and hindering your team [32:08]
Tash Wong, Chief Coaster Officer of Coastermatic
We pride ourselves on being empathetic, but how does our intrinsic understanding of the world work to hinder us?
Individual perspectives can keep us from understanding others. Using gender as a lens, we can uncover fascinating differences in the ways we use language and storytelling to communicate, as well as distinctive modes of approaching technology.
In this talk, learn how understanding different modes of interacting with the world can provide us with a framework to uncover new ideas, better empathize with users, and build stronger relationships between teams at work.
> Full description

Education summit debrief [40:17]
Dave Malouf, Sr. Manager of Product Design at Rackspace
During the 2014 Interaction Design Education Summit, several educators, practitioners and students participated in an interactive dialogue on the future of interaction design education.
Introduced by Jared Spool, and coached by Gillian Crampton Smith, Daniel Rosenberg and Fred Beecher, scenarios were created and developed around the themes of alternative educational models; design schools versus industry; online presence and portfolios and (new) forms of apprenticeship.
> Full description

Typography at the intersection of Design, Technologies and Languages [37:18]
Peter Bil’ak, Typotheque
Type design is full of contradictions — it is one of the most specialised design disciplines, but also the one whose results audience cannot escape, being bombarded by type daily.
Peter Bilak discusses what thoughts go into designing a typeface — starting with language, technology and how it affects its design.
> Full description

Pair Design and Why You Need It [Not yet online]
Christopher Noessel, Managing Director at Cooper
> Full description

Making More UX Designers: UX Apprenticeship in the Real World [41:00]
Fred Beecher, User Experience Designer at The Nerdery
The demand for user experience designers has skyrocketed. Interest in UX as a career has soared along with that demand. Every UX designer gets asked how to get into the career, but the sad fact is that there’s no real answer to that question. Although demand is high, that demand is only for designers with 2-3 years of experience or more. There are simply not enough experienced designers to fill these positions, and this experience gap is a barrier to offering potential designers a consistent path from interest to employment.
> Full description

Design in motion: the new frontier of interaction [37:58]
Antonio De Pasquale, Senior Interaction Designer at frog
Technological advances have allowed, in the last few years, a big step forward in the dynamic behaviors and interactions patterns that we used to do with software in the past. Motion is one of the key element of this change but how can we imagine & sketch the way something feels & reacts? Starting from the basic of motion design, we’ll discover a set of “standard” motion patterns and how we can sketch & use them in a design project to increase affordance, to simplify complex interactions and to give a new dynamic brand identity to our products.
> Full description

Jam session

A story a day keeps the doctor away [09:49]
Damjan Obal, UX Consultant & Chief Storyteller at Edgar
In July 2013 Damjan embarked on an epic journey to become a better storyteller. The motivation came when his team started working on their startup EdgarTells.me which he co-founded. Their goal is to encourage and help people craft and share their stories. On the other hand, the mission he set for himself was: share one story a day, mostly about and from new, random people he meets.
> Full description

The Shock of the New: Communicating Change [08:32]
Stephanie Aaron, Senior Interaction Design Consultant at Large Financial Institution
You’ve just made something great, now don’t piss off your customers.
We’ve all had the experience – we open an essential site, or our favorite app and – everything is different. It might actually be better – but may not seem so in that moment as we’re trying to accomplish a task.
Learn how we can ease our customers into the new by preparing them for those changes through better communication methods.
> Full description

When Things Come Alive! [09:01]
Gaurav Patekar
This talk presents a novel and fun way of interactions we will have with devices of tomorrow.
Imagine, on one of these regular mornings, you go to your kitchen to make breakfast, and hear your toaster saying “GOOD MORNING” in a voice good enough to brighten up your day. What happens when inanimate objects start talking to us?
This talk presents an exploration into ‘devices with character’. How the character affects the interactions and behavior that they have with us, and how this can be leveraged to make devices more understandable and fun.
> Full description

Interaction béchamel [27:26]
Guillaume Berry
Eating is a primary human need and one of our own energy source. We have developed tools and techniques to hunt, grow, produce and keep all sorts of food. We have designed countless solutions to cook and present food, make it an interesting activity to renew.
Interaction design is like a problem solving cake with human emotions flavors in it… Let’s find out if we can call ourselves Design Chefs or at least be good interaction cooks for people.
> Full description

Designing for Dasein: what philosophy class taught you about design [37:56]
Thomas Wendt
This talk examines philosophical origins of design principles and develop new models of practical implementation.
The main goal of this presentation is to trace design principles and practices back to their philosophical roots in order to gain new insight on how they complement one another.
The talk covers how modern design can be traced back to phenomenology, a philosophical tradition that emphasized active engagement in the world, understanding ourselves through objects, and practical implications of theory. It includes a short history of phenomenology followed by illustrations of how modern designers practice “applied phenomenology” through technology design.
> Full description

User Interaction: Experienced vs Remembered [53:28]
Lucinio Santos, User Experience Engineer at IBM
Your memory of an experience may not match the experience itself as you lived it. What constitutes a positive or negative user experience (as measured by observation or usability evaluations, for example) does not necessarily translate to a corresponding positive or negative memory of that experience (as captured by surveys or other forms of retrospective assessment). This session describes selected research in Psychology and Behavioral Economics relevant to the differential factors affecting how individuals experience their interactions, vs how they remember them. It also discusses how those two facets of an experience are relevant to different aspects of a product’s lifecycle.
> Full description

The Visual [Emotional] Vocabulary of Sustainability [33:43]
Arlene Birt
Structuring messages to help audiences connect with sustainability: Opportunities at the intersection of information, communication, visualization and interaction.
Social and environmental sustainability are complex and daunting topics. Convincing people to adjust their behavior in order to adopt more sustainable patterns is a challenge. When the goal is to help audiences understand the deluge of data, communicating context is highly important. This has a lot to do with establishing an emotional connection between individuals and information.
Data that is designed to tell a story can create a strong connection between high-level, abstract sustainability concepts and the daily, individual actions of consumers.
> Full description

Stop Fighting, Start Designing [33:01]
Dan Brown, co-founder EightShapes
In this session, Dan Brown talks about some basic techniques for dealing with conflict. As a participant, you will discuss ways for dealing with three common situations (perhaps you’ve faced them):
– Excluded from planning: Designers don’t get to participate in planning the project, and find themselves stuck with unreasonable milestones.
– Inconsistent expectations: Project participants and decision-makers change their tune from one meeting to the next.
– Lack of a decision-maker: The project doesn’t have a single point of contact for making decisions, causing the team to spin out when a final call is required.
> Full description

The Computer as Extended Phenotype [32:43]
Steven Pemberton, senior researcher at CWI
The “phenotype” in genetics is any characteristic of an organism like form, development, behaviour, even products of behaviour like birds’ nests. An unusual property of humans is language, where survival information can be passed by other means than genes.
This leads to ‘memes’, analogous to genes, as carriers of information. Memes have allowed humans to create buildings, cities, and fly like gods through the sky, though in cramped surroundings with terrible food. And to create computers.
So are computers part of our phenotype? Should we care?
> Full description

Choice…Gateway to Engagement [30:14]
Brad Nunnally, User Experience Solution Architect at Perficient XD
Understanding the anatomy of a choice is crucial to surviving the new world of product design. If designers, developers and product owners can better understand how choices are made and, more importantly, why they get made, they will be better equipped to disrupt the market. This talk explores the complexity of making choices and how an environment built for choice leads to a better customer experience.
> Full description

Interacting in the Global City [36:18]
Keynote by Saskia Sassen, Professor of Sociology, Columbia University
In today’s global cities, public urban space is constituted in my different ways. Residents in the same neighborhood may have very diverse types of knowledge about their shared public space: The children know the neighborhood at ground level, the tech designer knows the Wi-Fi coverage at the cafes, the homeless know about the night fauna. How do these understandings of urban space affect our view, use, and design of technology?
> Full description

Be the first to share
19 May 2016
Transition design as postindustrial interaction design
The School of Design at Carnegie Mellon University has started talking about 'Transition Design.' In his long reflection about this new kind of design practice, Cameron Tonkinwise, CMU's Director of Design and Doctoral Studies, writes: Transition refers …
21 April 2016
The product design of IoT
As more and more ‘Internet of Things’ products come into the market, most, if not all will come with significant challenges. The key to overcoming any obstacles, writes Joe Johnston, VP Experience Innovation for Universal …
2 April 2016
A selection of Interaction 16 videos
In this post we highlight a number of Interaction 16 conference videos especially relevant to the Putting People First readers. They are grouped thematically. Algorithm-inspired design Crowds, algorithms and computations: The new materials of design - Matthew …
7 December 2015
Conference: Why the world needs anthropologists
On Friday, 27 November 2015, Ljubljana (Slovenia) hosted the third international symposium 'Why the world needs anthropologists'. The theme of this year's event was 'Burning issues of our hot planet'. The main purpose of the …
3 December 2015
Why content reigns supreme in UX design
In this piece, Jerry Cao, Kamil Zieba and Matt Ellis of UXPin dive into four reasons why we recommend a content-first design approach: 1. Design may impress, but content hooks users In the end, users will care …
5 November 2015
[Conference] Design & The City, Amsterdam, April 2016
Design & The City explores citizen-centered design approaches for the smart city. Central theme is the role of design(ers) to create opportunities and practices for citizens, (social) entrepreneurs and policy makers towards more liveable, sustainable and …
2 October 2015
Draft proceedings of EPIC 2015 conference online
The 2015 edition of EPIC, the premier international gathering on the current and future practice of ethnography in the business world, will take place in Sao Paulo, Brazil next week. The draft proceedings have just been …
2 September 2015
Anthropologists addressing burning issues on a hot planet
Our planet is becoming increasingly hot. We are facing climate change, social turmoil on local and global scales, and changing political and economic systems. The symposium "Why the World Needs Anthropologists" (27 September, Ljubljana, Slovenia) …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

22 June 2016
A united energy economy: Experientia helps wrap up the CITYOPT Nice pilot project

Can behavioral change address local energy issues, raise people’s awareness energy consumption issues, and directly support non-profit organizations at the same time? With the Nice pilot of the CITYOPT project, we have seen strong suggestions that it can. It also suggests that the sense of belonging to a local community is a strong motivation for […]

23 May 2016
Experientia white paper: “Conducting clinical trials is about working with patients”

Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

See all articles