9 September 2010

Vodafone’s Future Agenda forum

Be the first to share

Future Agenda
The Future Agenda, sponsored by Vodafone, is a not-for-profit, cross-discipline programme which aims “to unite the best minds from around the globe to address the greatest challenges of the next decade”.

“In doing so, it will map out the major issues, identify and discuss potential solutions, suggest the best ways forward and, we hope, as a consequence, provide a platform for collective innovation at a higher level than has been previously achieved.”

As the first global open foresight programme the Future Agenda began by identifying 16 of the most pressing issues to face society over the next 10 years, irrespective of location, industry or financial stability, and has invited experts in each area to publish an initial point of view for others to comment upon. The subjects and experts who have written the initial point of view include:

  • Authenticity – Diane Coyle, OBE, Enlightenment Economics, UK
  • Choice – Professor Jose Louis Nueno, Professor of Marketing, IESE, Barcelona, Spain
  • Cities – Professor Richard Burdett, Professor of Architecture & Urbanisation, LSE, UK
  • Connectivity – Jan Farjh, Vice President and Head of Ericsson Research, Sweden
  • Currency – Dr Rajiv Kumar, Chief Executive ICRIER, India
  • Data – DJ Collins, Head of Corporate Communications, Google Europe
  • Energy – Dr Leo Roodhart, President of the Society of Petroleum Engineers, VP Royal Dutch Shell, Netherlands
  • Food – Jim Kirkwood, Vice President R&D, Centre for Technology Creation, General Mills, USA
  • Health – Dr Jack Lord, CEO, Navigneics Inc, USA
  • Identity – Professor Mike Hardy, OBE, Director of British Council Intercultural Dialogue, UK
  • Migration – Professor Richard Black, Head of Global Science University of Surrey
  • Money – Dave Birch, Founder Digital Money Forum, UK
  • Transport – Mark Philips, Interior Design Manager at Jaguars Advanced Design Studio, UK
  • Waste – Professor Ian Williams, Director of School of Civil Engineering and the Environment, University of Southampton, UK
  • Water – Professor Stewart Burn Stream Leaders of Infrastructure Technologies, CISRO, Australia
  • Work – Chris Meyer, Chief Executive of Monitor Networks, USA

The Future Agenda has also identified 20 insights which will have impact by 2020.

Global Connectivity
In 2010 the number of mobile subscribers reached 4bn. By 2020 there may well be as many as 50bn devices connected to each other. Everything that can benefit from a network connection will have one.

Less Choice
Fewer choices provide higher levels of satisfaction. We can see consumers making a trade‐off between variety and cost: Cost is winning and, as Asian consumers set the global trends, we will be focused on less variety not more.

Asian Euro
The introduction of a broad‐basket ACU (Asian Currency Unit) as the third global reserve currency will provide the world with the opportunity to balance economic influence and trade more appropriately.

Virtual Authenticity
Virtual identity and physical identity are not the same thing; they differ in ways that we are only beginning to take on board. By 2020 this difference will disappear.

Dense Cities
As urban migration increases globally, seen through the lens of efficiency, more densely populated cities such as Hong Kong and Manhattan are inherently more sustainable places to live than the spread-out alternatives found in the likes of Houston and Mexico City.

Open Access
Access to information is the great leveller. As we become more comfortable sharing our search histories and locations, more relevant information will be provided more quickly and the power of innovation will shift to the public.

Less Energy
The days of ‘easy energy’ are over. However, as CO2 capture yields no revenues without government support, global emissions will only be reduced by fundamental changes in behaviour – for us all to use less energy.

Feeding the World
We are in a world of paradox where a growing portion of the developed world is obese at the same time as 15% of the global population is facing hunger and malnutrition. Technology to improve food yield will be accelerated to balance supply and demand.

Food Markets
In the next decade, the world economics of food will change and food will change the economics of the world. Decisions on where and what to produce will be made on a global basis not by individual market or geography.

Global Pandemics
Between now and 2020 we are likely to see somewhere between 2 to 3 global pandemics. These will arise in areas that do not have the top tier of preventative or public health infrastructure and will rapidly spread to developed Western countries.

Chinese train travel
China is now the pacesetter for change in inter‐urban transport and is investing over $1 trillion in expanding its rail network to 120,000km by 2020 – the second largest public works program in history. China is rapidly reshaping its landscape around train services.

Slow Luxury
The luxury market buyers increasingly want ‘better not more’. They will move away from Bling Bling to have items that are visually more discreet and will increasingly want to position themselves as being more responsible.

Homogenous Identity
We are likely to move more quickly and more widely towards an integrated identity for work and social interaction. We will no longer compartmentalise our lives but the integrated ‘me’ and ‘you’ will be how we see each other and interact.

Digital Money
Money is the means of exchange that is most immediately subject to the pressure of rapid technological change. Digital money transfer via mobile phones will be the default by 2020.

Zero Waste
Global waste production is predicted to double over the next twenty years. Much of this will be due to increased urbanisation and emerging economic growth. A shift towards the zero waste society is a desperate global need that will accelerate in the next decade.

Water Wars
Today over 6.6bn people share the same volume of water that 1.6bn did a hundred years ago. As population and economies grow and diets change we need more of this scarce resource. This will be the decade that we fight wars over water not oil.

Flattening world
As income increases in India, China, Brazil, and elsewhere, growth in demand for skilled services will occur disproportionately in these emerging economies. Combined with more global networks, this will lead to income stagnation in “established” economies.

Commoditised Knowledge
Education will become increasingly industrialized ‐ broken into small, repeatable tasks and thus increasingly deskilled. As a consequence, the industrialization of information work is certain, and this will affect pretty much every business.

Global Tele-health
The drive towards personalized treatments will be matched by a greater focus on prevention. By delivering healthcare content to the individual’s handset, mobile technology can help to maintain wellness.

Urban Poverty
The nature of economic activity in cities seems to be leading to a greater degree of urban poverty as in-migration and the move to the knowledge society favours the educated and the nimble. This will widen the gap between the rich and poor.

Be the first to share
25 May 2016
[Book] The Fourth Revolution: How the Infosphere is Reshaping Human Reality
The Fourth Revolution: How the Infosphere is Reshaping Human Reality by Luciano Floridi Oxford University Press, 272 pages Reprint edition (May 17, 2016) Who are we, and how do we relate to each other? Luciano Floridi, one of the …
19 May 2016
Transition design as postindustrial interaction design
The School of Design at Carnegie Mellon University has started talking about 'Transition Design.' In his long reflection about this new kind of design practice, Cameron Tonkinwise, CMU's Director of Design and Doctoral Studies, writes: Transition refers …
2 April 2016
Special Issue: Digitised Health, Medicine and Risk
Health Risk & Society is a new international scholarly journal devoted to a theoretical and empirical understanding of the social processes which influence the ways in which risks are taken, communicated, assessed and managed in …
1 April 2016
Should financial advisors nudge their clients?
Should advisors nudge clients to make prudent saving and spending decisions, asks Morey Stettner in Investor's Business Daily. Or should they step aside after educating clients and laying out the options? Some economists argue that nudging …
17 March 2016
Let’s See What We Can Do: Designing Agency
In a Medium essay that we missed during the Christmas break, Dr Dan Lockton asks how we can invert ‘design for behaviour change’ and apply it from below, enabling people to understand, act within, and …
15 March 2016
[Book] The Smarter Screen
The Smarter Screen: Surprising Ways to Influence and Improve Online Behavior by Shlomo Benartzi Penguin Random House October 2015, 256 pages A leading behavioral economist reveals the tools that will improve our decision making on screens Office workers spend …
8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution
One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both …
5 March 2016
How the World Bank is ‘nudging’ attitudes to health and hygiene
Many of the problems governments and NGOs in developing countries are trying to fix are at least partly behavioural. This is where nudge theory comes in. It is about using insights from behavioural science to identify …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

23 May 2016
Experientia white paper: “Conducting clinical trials is about working with patients”

Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

1 January 2016
For when things get personal…
See all articles