Building a science of services [Business Week]
The global economy requires a new way of thinking about how technology, R&D, human resources, and management need to combine. Read full story
Insights curated by Experientia, the international UX consultancy
Category Industry sectors
Ian Davis (McKinsey) on business and society [The Economist]
By building social issues into strategy, big business can recast the debate about its role, argues Ian Davis of McKinsey. Read full story
Advertisers want something different [The New York Times]
BBDO Worldwide in New York, General Electric’s longtime advertising agency, was not getting the message. The agency had been offering G.E. its panoply of traditional marketing ideas, leaning heavily on the standard 30-second television spot. But Judy Hu, general manager…
A city with drive [The Independent]
Stephen Bayley takes a pit stop in Turin, and finds the hometown of Fiat is fuelled by fast cars and fabulous food. Read full story
Samsung is now what Sony once was [The New York Times]
In 1997, Sony took little notice of Samsung. Less than a decade later, Samsung has twice the market capitalisation of Sony. Read full story
Investment bank sees blogging as way to find ‘stars of tomorrow’ [The New York Times]
Blogging has transformed political commentary, rattled the media business and inundated the Internet. Does it have a place on Wall Street? ThinkEquity Partners, a boutique investment bank in San Francisco, was going to find out on Thursday by introducing a…
Artful making: what managers need to know about how artists work
Artful Making offers the first proven, research-based framework for engineering ingenuity and innovation. This book is the result of a multi-year collaboration between Harvard Business School professor Robert Austin and leading theatre director and playwright Lee Devin. Together, they demonstrate…
Blogging at the Davos World Economic Forum
Even the Davos World Economic Forum now has its own weblog. Go to the Davos blog
Social entrepreneurs and Davos [BBC]
“Davos diary: This is not about money” by Jim Fruchterman, President, The Benetech Initiative. Read full story
The good company [The Economist]
Corporate social responsibility as the tribute that capitalism pays to virtue. Read full story