25 March 2010

Can you design a service?

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Jeff Howard alerts us in his “Design for Service” blog to the publication “Can You Design a Service?” by the Danish agency 1508.

“Six brief case studies showcase service design’s range while examples for Aarhus citizen services and a kindergarten in Cophenhagen provide a closer look at the process. The publication ends with a bit about methods and approach but nothing too deep. This isn’t really a book for service designers; it’s a book for people who might never have thought to ask the question posed by the title.”

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