Category Experience design

Art, Experience design

New Ars Electronica video series on digital humanism

What does it mean on a practical level to become a digital humanist? 'User Manual for Digital Humanists' is a new Ars Electronica video series that focuses on re-evaluating our relationship to the technologies we’ve created and how we use them

Experientia
4 Apr 2021

Behavioral sciences, Educational services, Experience design, Experientia, HCD / UXD, Innovation, Michele Visciola

New course by Experientia Academy

7 day online interactive course with vertical, thematic focus on tools and methods of behavioral design for cultural change to tackle societal challenges

Experientia
22 Oct 2020

Conference, Experience design

Remote events (like this one) are terrible. How to fix them and why.

In this talk, Andre Jay Meissner and Fredrik Matheson talk about what we've lost, why existing tech and formats are a poor replacement, and what we can do to change from a navel-gazing event culture into sustainably shaping a new level of conferencing.

Experientia
19 Oct 2020

Experience design, Service design

Beyond empathy

In design thinking and related research, there is way too much talk about empathy. It's a fuzzy concept that subjectivizes, flattens and commoditizes the work to understand humans.

Experientia
20 Mar 2020

Business, Experience design

Why Customer Experience is now job no. 1 for CEOs

Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience, notes this opinion piece for [email protected] by Mark Leiter.

Experientia
10 Mar 2020

Behavioral sciences, Book, Experience design

[Book] The Power of Not Thinking

In this book, leading business anthropologist Simon Roberts breaks down the revolutionary idea of embodied knowledge: the information that is unconsciously picked up by our body for use in almost every area of our lives.

Experientia
2 Mar 2020

Experience design, HCD / UXD

A brief history of UX design and its evolution

When you think about user experience design it is a term that we instantly associate with apps and websites. And especially when considering a typical job description of a UX designer, it can trick you into thinking that it's a modern concept.

Experientia
26 Jan 2020

Experience design, HCD / UXD, Internet of Things

User experience as legitimacy trap

The central charge to HCI is to nurture and sustain human dignity and flourishing. Why are HCI researchers and practitioners now on the wrong side of many of the problematic developments in the contemporary technology landscape?

Experientia
14 Nov 2019

Design (general), Experience design, HCD / UXD, Service design

The Design Council’s evolved Double Diamond

At the heart of the Design Council’s framework for innovation, which helps designers and non-designers across the globe tackle some of the most complex social, economic and environmental problems, is its design methodology, the Double Diamond – a clear, comprehensive…

Experientia
3 Oct 2019

Experience design, HCD / UXD

Time Change: How the UX of Time Begins Below the UI

The user experience of most web-based applications begins well below the interface, all the way down to fields in a database. Examining how systems and users experience time prove this point dramatically. Think about how messy time can be –…

Experientia
31 Mar 2019