When customers form an emotional attachment or self-identify with a product, that sense of “mine” enhances its luster and keeps them coming back for more. As shoppers shift away from owning material things, how can marketers preserve these benefits?
The first book to call for the end of the data economy. Carissa Veliz exposes how our personal data is giving too much to big tech and governments, why that matters, and what we can do about it.
New worlds need new language. TOne of those things to name is what is happening to ourselves and our data proxies. Expanding our language from privacy to personhood enables us to have conversations that enable us to see that our data is us, our data is valuable, and our data is being collected automatically.
While some optimists think there will be a lasting positive change in our well-being model, with the quality of relationships and common goods at its centre, Manzini argues that things are not necessary going in that direction. A confrontation is required.
Recently the psychologist Ralph Hertwig and legal scholar Christoph Engel have published an extensive taxonomy of motives for deliberate ignorance. They identified two sets of motives, in particular, that have a particular relevance to the need for ignorance in the…
The MyData 2018 conference took place in Helsinki on August 29-31. The core idea behind the MyData movement is that we, you and I, should have an easy way to see where data about us goes, specify who can use…
On Weaponised Design is an excellent, very well-informed essay by Cade, published in February 2018 on the Our Data Our Selves site of the Tactical Technology Collective, a Berlin-based non profit dedicated to privacy, digital security and info-activism. The lived…
The Qualified Self: Social Media and the Accounting of Everyday Life by Lee Humphreys MIT Press May 2018, 179 pages How sharing the mundane details of daily life did not start with Facebook, Twitter, and YouTube but with pocket diaries,…
Dan Hill (Associate Director, Arup, London) reflects in a long essay on the meaning of identity in the face of Brexit and Trump and what that implies for strategic design, service design and the infrastructure of everyday life. A few…