For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment, writes Andrew J. Hawkins in The Verge.
Dutch and European research highlights the struggles of Europeans (incl. the Dutch) in accessing financial services in an increasingly digital society. A new Italian initiative, the Polis Project, seeks to do something about it. But, besides the fairly low 54 percent EU average, a new study by the Dutch National Bank (reported on yesterday by De Volkskrant, a Dutch daily newspaper) highlights how the Dutch 80% number camouflages the real difficulties many Dutch have with financial services in an increasingly digital society.
Samsung US newsroom published an interview with Federico Casalegno, Executive Vice President of Design and Head of Samsung Design Innovation Center; Mark Benson, Head of Samsung SmartThings U.S.; and Inhee Chung, Vice President of the Corporate Sustainability Center to discuss how Samsung’s philosophy of prioritizing more seamless connected experiences is driving the innovation behind its latest products.
This book examines emerging automated technologies and systems and the increasingly prominent roles that each plays in our lives and our imagined futures.
Data centers are destroying the natural world, writes anthropologist Steven Gonzalez Monserrate in Wired. But is the cloud an inherently unsustainable paradigm? He foresees three possible pathways for remaking the cloud into something more sustainable for future generations.
How can freedom and democracy survive in a world of powerful digital technologies?
A report by researchers at New York University warns that biometric and other digital ID systems that are increasingly linked to large-scale human rights violations, especially in the Global South.
The first book to take an interdisciplinary and international approach to understanding how our everyday lives are being affected by automated decision-making.
It’s easy to assume that because some data is “personal”, protecting it is a private matter. But privacy is both a personal and a collective affair, because data is rarely used on an individual basis, writes Carissa Véliz in the New Statesman.
A vivid look at China’s shifting place in the global political economy of technology production by ethnographer Silvia M. Lindtner
Conspiracy theories and misinformation about QAnon, COVID-19 and 2020 election fraud took a deadly turn in 2021. As bad as things were last year, experts worry it'll get worse in 2022.
People care and act to manage their privacy, but face steep psychological and economic hurdles that make not just desired, but also desirable privacy nearly unattainable. Approaches to privacy management that rely purely on market forces and consumer responsibilization have failed.
Curated by Experientia partner Jan-Christoph Zoels and Sara Fortunati, director of the Torino Circle of Design, the conference dealt with the best international practices about the humanization of technology. It was structured into six different thematic sessions: ethics, public services, healthcare, AI, mobility and learning. All videos are now available, with English subtitles.
Since the majority of cyber incidents are human enabled, this shift requires expanding research to underexplored areas such as behavioral aspects of cybersecurity. This paper provides a review of relevant theories and principles, and gives insights including an interdisciplinary framework that combines behavioral cybersecurity, human factors, and modeling and simulation.
CyberBitsEtc. is a website and blog by Ganna Pogrebna (Professor of Behavioural Economics and Data Science, Fellow at the Alan Turing Institute) and Boris Taratine (Cyber Security Architect and Visionary) that focuses a lot on the human aspects of cyber security, in particular behavioural design, psychology and behavioural sciences.
In a world shaped by one AI, artificial intelligence, we need a second AI, too — anthropology intelligence, writes Gillian Tett in the Financial Times.
Fast Company spoke with tech pioneer Jaron Lanier, Microsoft CVP Emma Williams and Stanford professor Jeremy Bailenson.
The main lesson is that even a nearly imperceptible deviation from the full inclusion of all relevant parties in every aspect of the project can result in large deviations from the expected outcomes
Drawing on the ideas of the "slow movement", Slow Computing sets out numerous practical and political means to take back control and counter the more pernicious effects of living digital lives.
While UX designers are trained to be on the side of the user, there are ways that the user experience can be manipulated to be in favor of the "product" in this case, a candidate. UX designer Mary Formanek broke down how this worked in an interview with Salon.