The psychology of ownership

"What’s mine is mine: unpicking the psychological reasons people like to own things" is the title of a highly recommended article by Claire Murphy of the Ellen MacArthur Foundation.
The employee experience (EX) journey map of the US Government’s Department of Veteran Affairs (VA) identifies the moments that matter during a VA employee’s career using the same human-centered design process that VA’s Veterans Experience Office (VEO) has applied in the development…