[Book] The Human Side of Innovation
PepsiCo’s award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process.
Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Category HCD / UXD
2022 HAI Fall Conference on AI in the Loop: Humans in Charge
At the "AI in the Loop: Humans in Charge" conference, which took place Nov. 15 at Stanford University, panelists proposed a new definition of human-centered AI – one that emphasizes the need for systems that improve human life and challenges problematic incentives that currently drive the creation of AI tools.
Interviews in the social sciences – A Nature Reviews Methods Primer
In this Nature Reviews Method Primer, Eleanor Knott, Aliya Hamid Rao, Kate Summers & Chana Teeger off the London School of Economics focus on the stages and challenges of designing and conducting an interview project and analysing data from it, as well as strategies to overcome such challenges.
Human-Centered Design: what architects can learn from UX designers
Approaching architectural design with a UX designer’s mindset ensures a more holistic approach to designing the experience of using a building. From the outset, a stronger understanding of the user enables human behavior to dictate the design to a greater degree.
Perspectives on the value of ethnography in a future-focused world
In an uncertain world, the safe bet to futures is to explore, identify and invest in what will most likely not change.
User research & Engineering: better together during discovery
Julia Tan and Carolina Aldas of Spotify provide some recommendations on how user research and Engineering can improve their collaboration during the Discovery Phase to come up with more feasible product solutions.
A guide to using user-experience research methods
Modern day UX research methods answer a wide range of questions. To help you know when to use which user research method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
How touchless user interfaces can amplify the user experience
A touchless UI has an edge over devices that require touch interactions because decreasing physical contact is helpful in diverse contexts—from food-processing plants to an airport’s self-service registration kiosks.
Peter Merholz speaking in Torino
Peter Merholz will be speaking in Torino (Turin, Italy) on Wednesday 8 June. The 9am morning talk will take place in the courtyard of the Circle of Design.
[Book] Expand: Stretching the Future By Design
From transforming the ways we do business and reimagining health care, to creating planet-restoring housing and humanizing our digital lives in an age of AI, Expand explores how expansive thinking across six key areas—time, proximity, value, life, dimensions, and sectors—can provide radical, useful solutions to a whole host of current problems around the globe.
[Book] Human-Centered Data Science: An Introduction
Best practices for addressing the bias and inequality that may result from the automated collection, analysis, and distribution of large datasets.
Radical user-centricity, a key RegTech success factor
One of the key success factors of Regulatory Technology ("RegTech") is a commitment to radical user-centricity, according to a new white paper by the World Economic Forum.
Behavioral sciences in the latest IPCC report on the Mitigation of Climate Change
The latest IPCC report on the Mitigation of Climate Change has a lot of meat in it for those engaged in human-centered design, behavioral change strategies, and behavioral sciences.
[Book] Human-Centered AI
In Human-Centered AI, Professor Ben Shneiderman offers an optimistic realist's guide to how artificial intelligence can be used to augment and enhance humans' lives.
UX Theatre, or the rise of UX design without users
UX Theatre is "the application of any sort of design methodology without including a single user in the process, or including users but merely for show."
Digital for Care – Free Experientia report
Download free Experientia report on key trends and design challenges in home and remote care when patient and caregivers use online platforms and on-body health devices
Digital for Care – Rapporto gratuito di Experientia
Rapporto gratuito su tendenze chiave e sfide di design nell'assistenza a domicilio e a distanza quando il paziente e i caregiver usano piattaforme online e dispositivi per la salute.
The incompatibility of Nudge and Co-Design as tools for policymaking
The use of nudge theory to inform policy interventions in response to COVID-19 has re-opened debates over the politically paternalistic nature of governing by ‘nudges’ and has given momentum to calls to include the more participatory elements of co-design into policymaking
Why insurers need to care more about customers and how to do it in the digital age
COVID-19 has accelerated the digital transformation of insurance companies. If insurers apply the e3 lens when assessing their touchpoints, they can create tailored, engaging and empowering connections with their customers. By building this process into their value propositions, insurers can become much more customer-centric.
The Financial Times’ Gillian Tett on remote user research
From City of London traders to Indian rickshaw drivers, everyone uses a more intimate style of conversation on video calls.