Are digital IDs a “digital road to hell”?
A report by researchers at New York University warns that biometric and other digital ID systems that are increasingly linked to large-scale human rights violations, especially in the Global South.
Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Category Industry sectors
Global Happiness and Well-being Policy Report
In the three years since the last Global Happiness and Well-Being Policy Report, governments have faced a cascade of challenges to the well-being of their populations.
Systems thinking for public servants
How to use systems thinking to drive improved outcomes in complex situations.
Behavioral science driven public policy “led astray”
Many behavioral scientists propose and test interventions that attack policy problems by seeking to change individual behavior (adopting an “i-frame”) rather than the system in which they operate (an “s-frame”). Such i-frame interventions, which typically have small or null effects, reduce support from more effective systemic actions (such as regulation and taxation). For this reason, researchers advocating i-frame solutions may have unwittingly helped promote the interests of corporations who oppose systemic change.
Radical user-centricity, a key RegTech success factor
One of the key success factors of Regulatory Technology ("RegTech") is a commitment to radical user-centricity, according to a new white paper by the World Economic Forum.
[Report] Applying Behavioural Science to Advance Environmental Sustainability
Applying behavioural science to environmental challenges can help policymakers better target and redirect unsustainable behaviours. This report draws on published work to provide an overview of behaviourally informed interventions, why they should be considered by governments and how they can be devised and applied.
People Going Full Circle – Free Experientia report
Download free Experientia report on the role of consumer behavior in making food purchasing and product packaging more sustainable.
Le persone che chiudono il cerchio – Rapporto gratuito di Experientia
Rapporto gratuito di Experientia sul ruolo del comportamento dei consumatori nel rendere più sostenibile l’acquisto degli alimenti e il packaging dei prodotti.
Digital for Care – Free Experientia report
Download free Experientia report on key trends and design challenges in home and remote care when patient and caregivers use online platforms and on-body health devices
Digital for Care – Rapporto gratuito di Experientia
Rapporto gratuito su tendenze chiave e sfide di design nell'assistenza a domicilio e a distanza quando il paziente e i caregiver usano piattaforme online e dispositivi per la salute.
Public deliberation on policies has many advantages
Research shows public deliberation can change participants’ opinions when it comes to public policy. Citizens who participate in mini-publics often listen to the arguments of others and form different views. They also often produce robust decisions, which are then - unfortunately - ignored by policy makers.
Videos online of “Humanizing technology through design” conference
Curated by Experientia partner Jan-Christoph Zoels and Sara Fortunati, director of the Torino Circle of Design, the conference dealt with the best international practices about the humanization of technology. It was structured into six different thematic sessions: ethics, public services, healthcare, AI, mobility and learning. All videos are now available, with English subtitles.
The incompatibility of Nudge and Co-Design as tools for policymaking
The use of nudge theory to inform policy interventions in response to COVID-19 has re-opened debates over the politically paternalistic nature of governing by ‘nudges’ and has given momentum to calls to include the more participatory elements of co-design into policymaking
The role of UX: 2020 benchmark study report and analysis
UXmatters and the UX research consultancy User Fountain recently teamed up to survey UX professionals around the world on the role of User Experience within their organization. The Role of UX: 2020 Benchmark Study explores UX roles, tools, methods, and organizational structures, as well as organizations’ various levels of UX maturity.
Human behaviour: what scientists have learned about it from the pandemic
Several Covid-19 policies have shown "just how deeply some governments distrust their citizens. As if the virus was not enough, the public was portrayed as an additional part of the problem". But, asks Prof. Stephen Reicher of the University of St Andrews, "is this an accurate view of human behaviour"?
Top 10 books of everyday social anthropology
Gillian Tett, anthropologist and chair of the US editorial board of the Financial Times, has published - in the Guardian - her list of 10 books offering insights into how we structure our lives.
Anthro-Vision: a new way to see in business and life
If there’s one simple message for the general reader in her new book Anthro-Vision it is this: the promise and value of anthropology lies in making visible that which is close to hand but ignored. It offers a means to see the world differently.
Heidi Larson, vaccine anthropologist
Heidi Larson studies vaccine rumors—how they start, and why some flourish and others wither. Tackling misperceptions individually is like eliminating a single microbial strain: when one germ is gone, another will bloom. Instead, the entire ecosystem must be rehabilitated.
The end of privacy? Central banks plan to launch digital coins
The great irony is that the revolution that bitcoin set off could be the end of [financial] privacy with the launch of central bank-backed digital coins.
[Book] Anthro-Vision
In an age when the business world is dominated by technology and data analysis, award-winning financial journalist and anthropology PhD Gillian Tett presents a radically different strategy for success: businesses can revolutionize their understanding of behavior by studying consumers, markets, and organizations through an anthropological lens.