The COVID-19 pandemic is changing how we work, travel, communicate, shop and more, but which new habits are likely to stick permanently? The authors explore five key behavioural changes and their implications for risk and protection.
From City of London traders to Indian rickshaw drivers, everyone uses a more intimate style of conversation on video calls.
This special issue collects six articles tackling artificial intelligence (AI) from a social science perspective.
The employee experience (EX) journey map of the US Government’s Department of Veteran Affairs (VA) identifies the moments that matter during a VA employee’s career using the same human-centered design process that VA’s Veterans Experience Office (VEO) has applied in the development…
On 24 November Elena Guidorzi, research unit coordinator of Experientia, will speak at the EFUS web conference entitled "Reducing and preventing the feeling of insecurity at night", highlighting her experience coordinating the ToNite project.
The gulf between the technical brilliance claimed for Google's deep learning model and its real-world application points to a common problem that has hindered the use of AI in medical settings.
7 day online interactive course with vertical, thematic focus on tools and methods of behavioral design for cultural change to tackle societal challenges
IKEA just launched its seventh Life at Home Report, exploring how people have grown closer to their homes in this extraordinary year
In this article, Lylo Trotta explain the value that both contextual inquiry and ethnographic research provide and discuss why these practices are a crucial, even indispensable part of UX research and design.
The Gogle Wellbeing Lab joined up with the company's Pixel team to run an ethnographic study across four countries, examining the relationship people in the United States, Germany, India, and South Korea had with their selfies.