![](https://blog.experientia.com/uploads/2024/07/AI-enhanced-UX-research-768x402.png)
We conducted a quick, initial analysis of six AI-based service platforms for hosting and analysing UX research: HeyMarvin, Lookback, AddMaple, Reveal, Outset, and Voicepanel. It brought up more questions than answers.
![Me over we](https://blog.experientia.com/uploads/2024/03/pexels-caleb-oquendo-768x588.jpg)
A new report from the Weber Shandwick Collective suggests a “me over we” mentality is driving more buying decisions, explains the publisher of Fast Company, Stephanie Mehta, CEO of Mansueto Ventures.
![Guardrails](https://blog.experientia.com/uploads/2024/03/Screenshot-2024-03-10-at-10.21.13-768x443.jpg)
When we make decisions, our thinking is informed by societal norms, “guardrails” that guide our decisions, like the laws and rules that govern us. But what are good guardrails in today’s world of overwhelming information flows and increasingly powerful technologies, such as artificial intelligence? Based on the latest insights from the cognitive sciences, economics, and public policy, Guardrails offers a novel approach to shaping decisions by embracing human agency in its social context.
![Plato's allegory of the cave](https://blog.experientia.com/uploads/2024/02/cave-allegory-768x512.webp)
Practitioners praise some efficiency gains in process tasks, but are skeptical about the real value in analysis and insight gathering, despite the many marketing claims.
![Avoiding The News](https://blog.experientia.com/uploads/2024/02/Avoiding-The-News-768x432.jpeg)
Drawing on interviews in Spain, the United Kingdom, and the United States as well as extensive survey data, the book explains why and how so many people consume little or no news despite unprecedented abundance and ease of access.
![SUVs in Paris](https://blog.experientia.com/uploads/2024/02/suvs_paris-768x336.webp)
In a context of economic and geopolitical flux and volatility, a more in-depth human-centered design approach is now more necessary than ever, as it helps forward-looking companies to anticipate and be prepared for rapidly changing futures beyond the next six months.
![Theoretical model that explains how people could be driven to respond to emails based on the identified elements of users’ email decision-making processes and the relationships uncovered from the data](https://blog.experientia.com/uploads/2024/01/Screenshot-2024-01-25-at-10.10.02-768x424.jpg)
This paper features an in-depth investigation on how people make email response decisions while reading their emails. The authors proposed five concrete enhancements to state-of-the-art anti-phishing education, training, and awareness tools to support users in making safe email responses.
![The Experimentation Field Book](https://blog.experientia.com/uploads/2024/01/experimentation_fieldbook-768x641.jpg)
This book is a hands-on manual for crafting and conducting useful experiments in real-life settings. It guides readers from any background or discipline through the fundamentals of identifying testable ideas, selecting an evidence base, prototyping, and testing, building users’ skill sets and channeling their creativity through an interactive, exercise-oriented format.
![Cameron Hanson, Strategy Director at Smart Design](https://blog.experientia.com/uploads/2024/01/Screenshot-2024-01-07-at-13.06.40-768x435.jpg)
Cameron Hanson, Strategy Director at Smart Design, gave a presentation at the the Service Design Network (SDN) New York Chapter on practical ways to integrate GenAI into the design research process.
![Cruise Driverless Car](https://blog.experientia.com/uploads/2023/12/Cruise_Driverless_Car-768x512.webp)
Trust depends on perceptions of whether sociotechnical systems are seen as beneficial and well-governed as well as whether they work as their designers expect.
![Sludge](https://blog.experientia.com/uploads/2023/10/sludge-768x225.png)
Sludge is friction through unnecessary red tape. Cass R. Sunstein wrote a book about it and the OECD is currently exploring the contribution that behavioural science can make to service design by partnering with the Government of New South Wales (NSW) in Australia to reduce unjustified frictions in citizens' interactions with government.
![Using psychology to bolster cybersecurity](https://blog.experientia.com/uploads/2023/09/Screenshot-2023-09-23-at-19.11.43-768x559.jpg)
In an article for Communications of the ACM, David Geer explains how the U.S. Defense Department uses cyberpsychology to get into the minds of attackers to better understand how they think and act.
![How green is household behaviour?](https://blog.experientia.com/uploads/2023/09/Screenshot-2023-09-18-at-10.43.17-768x544.jpg)
How Green is Household Behaviour? presents an overview of results from the 2022 OECD Survey on Environmental Policies and Individual Behaviour Change. The survey investigates household attitudes and behaviour with respect to energy, transport, waste and food systems.
![Image by MidJourney](https://blog.experientia.com/uploads/2023/09/d496b6_c779f135d1234c889a7304fd2a52dd98mv2-768x431.webp)
"UX professionals must seize the AI career imperative or become irrelevant", writes Jakob Nielsen in his blog UX Tigers, particularly with current AI-driven tools being "far from user-friendly with their clunky, prompt-driven interfaces", and with adult (digital) literacy being what it is.
![Sustainable innovation](https://blog.experientia.com/uploads/2023/09/sustainable_innovation-2-768x514.jpg)
This book by Experientia president Michele Visciola puts forward a new paradigm to understand and implement Sustainable Innovation (SI). Innovation without sustainability leaves out large swathes of the population or generates maladaptive or misappropriate behaviors.
![Book](https://blog.experientia.com/uploads/2023/07/ch-1-768x512.jpg)
In this newly revised Second Edition, you'll find six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher.
![Apple CarPlay](https://blog.experientia.com/uploads/2023/07/Apple_CarPlay-768x512.webp)
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment, writes Andrew J. Hawkins in The Verge.
![Detect-GPT](https://blog.experientia.com/uploads/2023/07/Detect-GPT-768x432.png)
If you're a non-native English writer, you should know GPT detectors are biased against you.
![Thinking with Your Hands](https://blog.experientia.com/uploads/2023/06/125010923.jpg)
In Thinking with Your Hands, esteemed cognitive psychologist Susan Goldin-Meadow argues that gesture is vital to how we think, learn, and communicate.
![The Future of Urban AI](https://blog.experientia.com/uploads/2023/05/Screenshot-2023-05-26-at-12.12.36-768x594.jpg)
10 conversations by Urban AI, a Paris based think tank, with worldwide experts to explore the future of urban artificial intelligence