Internet of Things
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Vaccine hesitancy is a top10 global health threat. Dealing with it successfully requires understanding it as a behaviour and generating a holistic view of people’s perspectives & ecosystems. This way we can identify the best opportunities for intervention. Here is Experientia’s position on vaccine hesitancy and our tailor-made support for the vaccine industry.
100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]
Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]
User experience as legitimacy trap
User experience as legitimacy trap by Paul Dourish (University of California, Irvine) What would it mean to be able to undertake HCI in a way that made questions of ethics and values central? The central charge to HCI is to nurture and sustain human dignity and flourishing. […] Why are HCI researchers and practitioners now […]
[Book] Too Smart
Too Smart: How Digital Capitalism is Extracting Data, Controlling Our Lives, and Taking Over the World By Jathan Sadowski The MIT Press March 2020, 240 pages Who benefits from smart technology? Whose interests are served when we trade our personal data for convenience and connectivity? Smart technology is everywhere: smart umbrellas that light up when […]
End user perceptions of smart home device data practices and risks
“I don’t own the data”: End User Perceptions of Smart Home Device Data Practices and Risks Madiha Tabassum, University of North Carolina at Charlotte; Tomasz Kosinski, Chalmers University of Technology; Heather Lipford, University of North Carolina at Charlotte Paper included in the Proceedings of the Fifteenth Symposium on Usable Privacy and Security (August 2019, Santa […]
[Book] Left to Our Own Devices
Left to Our Own Devices: Outsmarting Smart Technology to Reclaim Our Relationships, Health, and Focus By Margaret E. Morris MIT Press, November 2018, 192 pages Unexpected ways that individuals adapt technology to reclaim what matters to them, from working through conflict with smart lights to celebrating gender transition with selfies. We have been warned about […]
[Book] Smarter Homes
Smarter Homes: How Technology Will Change Your Home Life by Alexandra Deschamps-Sonsino Apress, 2018, 168 pages Examine the history of smart homes, how technology shapes our lives, and ways you can think about the home when developing new products. This book presents the opportunities in the homespace that will come from understanding the history and […]
UX and Service Design for Connected Products
UX and Service Design for Connected Products by Claire Rowland Digital Catapult, 2018, 36 pages (via IoT.uk) There are a huge variety of applications in IoT spanning connected products and hardware enabled services. Consumer products such as home lighting and heating controllers are growing in popularity. Across many industry verticals, sensing, tracking and actuation are […]
Ambient contextuality, the next big game-changer in technology interface
Jim Hunter, chief scientist and technology evangelist at Greenwave Systems, predicts in TechCrunch that the next big game-changer in technology interface is ambient contextuality. “Ambient contextuality hinges on the idea that there is information hidden all around us that helps clarify our intent in any given conversation. Answering the simple questions of who, what, where […]
IoT seeks to remake the fundamentals of our everyday lives
Murray Goulden writes in The Conversation that smart homes, wearables and the Internet of Things are indicative of the development of an entire class of technologies seeking to remake the fundamentals of our everyday lives. These technologies want to be ubiquitous, seamlessly spanning the physical and virtual worlds, and awarding us frictionless control over all […]
A human-centric trust model for the Internet of Things
“Technologists have done a terrible job with security technology so far”, writes David Maher, and “now we are about to impose those failures onto the physical world on a scale that only ubiquitous, pervasive, even invasive computing and connectivity can accomplish. Continuing the status quo is therefore unsustainable. Yet “there currently isn’t an effective and […]
The intimacy of autonomous vehicles
Matt Yurdana of Intel’s IoT Experiences Group discusses Intel’s insight on passenger experience in the age of autonomous transportation. The intimate nature of autonomous vehicles will most likely lead to a significant rethinking of vehicle interiors, he writes, in particular when it comes to designing how people will share these close spaces with each other. […]
[Book] The Stuff of Bits
The Stuff of Bits – An Essay on the Materialities of Information By Paul Dourish MIT Press, April 2017 264 pages The central topic of The Stuff of Bits is the materialities of information. This term often brings to mind the materiality of information infrastructures— server farms, air conditioning, fiber optic cable routes, and distributed […]
Bruce Sterling and Jasmina Tesanovic on the home of the future
Jasmina Tesanovic (previously) and Bruce Sterling did a residency at The Arthur C. Clarke Center for Human Imagination at UCSD (San Diego, USA), working with the students on design fiction and futurism. The residency culminated in a joint lecture about their “Internet of Women’s Things”-based house of the future, Casa Jasmina in Turin, Italy. Tesanovic […]
Intel’s Todd Harple proposes new toolkit for fashion designers
Fashion designers must integrate software, sensors, processors and new synthetic and biological materials into their toolkit, argues Intel anthropologist Todd Harple. “A fourth industrial revolution is set to change fashion, resulting in a new materiality of computation that will transform a certain slice of fashion designers into the “developers” of a whole new category of […]
The Internet of Things needs design, not just technology
Scott A. Nelson and Paul Metaxatos write that, as B2C companies rush to exploit new IoT applications, pushing technology to potential end users no longer works. Increasingly, the pull of user experience will drive market demand, and product design will be critical to getting consumers to adopt offerings in this new IoT 2.0 world. Most […]
The product design of IoT
As more and more ‘Internet of Things’ products come into the market, most, if not all will come with significant challenges. The key to overcoming any obstacles, writes Joe Johnston, VP Experience Innovation for Universal Mind, is to unify them into one holistic user experience; to incorporating the Physical and Digital experiences and making them […]
A selection of Interaction 16 videos
In this post we highlight a number of Interaction 16 conference videos especially relevant to the Putting People First readers. They are grouped thematically. Algorithm-inspired design Crowds, algorithms and computations: The new materials of design – Matthew Milan, Normative [54:21] Can computers design? – Antti Oulasvirta, Aalto University [57:38] The Dawn of Agentive Technology: The […]
Experts fear wearables going down path of misguided user research
A recent study showed that in early wearable app development, the lack of identifying the user scenarios resulted in too much focus on technology and neglecting the users, writes Jennifer Elias in Forbes. “The people in at-risk communities are used to researchers coming in for a year then disappearing or coming in and asking them […]
[Report] Consumers more frustrated by smart home apps than devices
New report by Argus Insights suggests disappointing apps break user experience, may cause decline in consumer delight over time. The Smart Home ecosystem comprises both hardware devices and software apps and together they are supposed to make an efficient system for consumers. A new report from Argus Insights shows that consumers are overall more frustrated […]
Creating age-friendly cities
In a new report the McGraw Hill Financial Global Institute (MHFI) argues that we need a new thinking about how to create “age-friendly cities.” Adapting to the challenges of an aging urban population, they write, requires a fundamental change in the mindset of policymakers and innovators about who’s actually living in these cities and what […]
[Conference] Design & The City, Amsterdam, April 2016
Design & The City explores citizen-centered design approaches for the smart city. Central theme is the role of design(ers) to create opportunities and practices for citizens, (social) entrepreneurs and policy makers towards more liveable, sustainable and sociable urban futures. At the round table conference leading international experts discuss the implications of the rise of social […]