In Cloudmoney, Brett Scott tells an urgent and revelatory story about how the fusion of Big Finance and Big Tech requires “cloudmoney”—digital money underpinned by the banking sector—to replace physical cash. Book is also available in German, Spanish, Dutch, Italian, Portuguese & Korean
In Voices in the Code, scholar David G. Robinson tells the story of how one community built a life-and-death algorithm in a relatively inclusive, accountable way, and draws out lessons for the broader struggle to build technology in a democratic way.
PepsiCo’s award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process.
At the "AI in the Loop: Humans in Charge" conference, which took place Nov. 15 at Stanford University, panelists proposed a new definition of human-centered AI – one that emphasizes the need for systems that improve human life and challenges problematic incentives that currently drive the creation of AI tools.
Leroy Merlin is a French-headquartered home improvement and gardening retailer. Its Leroy Merlin Source (LMS) platform aims to create and share original knowledge on new ways of living and inhabiting spaces by expert researchers, professionals and stakeholders.
The collection and analysis of data about us now occurs across many aspects of everyday life, but how do people come to understand these complex processes? Drawing on Living With Data research, Susan Oman, Hannah Ditchfield and Helen Kennedy show that people’s understandings of data uses are based on past experiences and predictions about the future.
In this Nature Reviews Method Primer, Eleanor Knott, Aliya Hamid Rao, Kate Summers & Chana Teeger off the London School of Economics focus on the stages and challenges of designing and conducting an interview project and analysing data from it, as well as strategies to overcome such challenges.
Data centers are destroying the natural world, writes anthropologist Steven Gonzalez Monserrate in Wired. But is the cloud an inherently unsustainable paradigm? He foresees three possible pathways for remaking the cloud into something more sustainable for future generations.
AR features in mobile apps are plagued by usability issues such as poor discoverability and findability of items with AR, low-visibility instructions, or vague icons and signifiers.
The metaverse will be a digital graveyard if we let new technologies distract us from today’s problems
This Focus of Nature Magazine, a collaboration between Nature Human Behaviour and Nature Climate Change, features a broad range of Review and Opinion content on the role of human behaviour in adaption to climate change and mitigation of its negative consequences.
Political and Social Conflicts in Participatory Design Thinking
These are guidelines for any individual or organisation interested in designing, planning, and implementing a citizen participation process. The guidelines walk the reader through ten practical steps, and detail eight different methods that can be used to involve citizens in policy making. This publication is illustrated with good practice examples.
Approaching architectural design with a UX designer’s mindset ensures a more holistic approach to designing the experience of using a building. From the outset, a stronger understanding of the user enables human behavior to dictate the design to a greater degree.
This book explores the application of service design to urban commons, focusing on the Reggio Emilia Ducal Palace in Italy.
Paying individual people for their health data will widen inequalities and reduce altruism, luring people to sell their privacy. Health data should instead be treated as collective property, and commercial profits should be shared with the public.
In an uncertain world, the safe bet to futures is to explore, identify and invest in what will most likely not change.
Julia Tan and Carolina Aldas of Spotify provide some recommendations on how user research and Engineering can improve their collaboration during the Discovery Phase to come up with more feasible product solutions.
Modern day UX research methods answer a wide range of questions. To help you know when to use which user research method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
“There is nothing shocking or radical about ending an economic practice that has too many negative externalities. We have banned certain kinds of economic activity in the past because of them being too toxic for society. ”
Physical buttons are increasingly rare in modern cars. Most manufacturers are switching to touchscreens – which perform far worse in a test carried out by Swedish car magazine Vi Bilägare.
A touchless UI has an edge over devices that require touch interactions because decreasing physical contact is helpful in diverse contexts—from food-processing plants to an airport’s self-service registration kiosks.
By force of habit, most executives tune down their imagination when strategizing. This is counterproductive, the authors argue. Instead, they offer an alternative: Design fiction. A design technique that immerses executives and employees deeply in various possible futures, it uses artifacts such as short movies, fictitious newspaper articles and imaginary commercials to generate transformation roadmaps.
How can freedom and democracy survive in a world of powerful digital technologies?
How we describe the metaverse makes a difference – today’s words could shape tomorrow’s reality and who benefits from it
A report by researchers at New York University warns that biometric and other digital ID systems that are increasingly linked to large-scale human rights violations, especially in the Global South.
The first book to take an interdisciplinary and international approach to understanding how our everyday lives are being affected by automated decision-making.
Emerging Technologies / Life at the Edge of the Future invites us to think forward from our present moment of planetary, public and everyday crisis, through the prism of emerging technologies.
This book advances the practice and theory of design ethnography. It presents a methodologically adventurous and conceptually robust approach to interventional and ethical research design, practice and engagement.
Bringing together a motley crew of social scientists and data scientists, the aim of this special theme issue of Big Data & Society is to explore what an integration or even fusion between anthropology and data science might look like.
“All research is qualitative; some is also quantitative” Harvard Social Scientist and Statistician Gary King
In the three years since the last Global Happiness and Well-Being Policy Report, governments have faced a cascade of challenges to the well-being of their populations.
The people behind Research Bookmark, a vast online collection of UX research resources, have - after months of researching and experimenting - released a search engine built just for UX Researchers.
Peter Merholz will be speaking in Torino (Turin, Italy) on Wednesday 8 June. The 9am morning talk will take place in the courtyard of the Circle of Design.
From transforming the ways we do business and reimagining health care, to creating planet-restoring housing and humanizing our digital lives in an age of AI, Expand explores how expansive thinking across six key areas—time, proximity, value, life, dimensions, and sectors—can provide radical, useful solutions to a whole host of current problems around the globe.
How to use systems thinking to drive improved outcomes in complex situations.
Best practices for addressing the bias and inequality that may result from the automated collection, analysis, and distribution of large datasets.
The definitive introduction to the behavioral insights approach, which applies evidence about human behavior to practical problems.
Many behavioral scientists propose and test interventions that attack policy problems by seeking to change individual behavior (adopting an “i-frame”) rather than the system in which they operate (an “s-frame”). Such i-frame interventions, which typically have small or null effects, reduce support from more effective systemic actions (such as regulation and taxation). For this reason, researchers advocating i-frame solutions may have unwittingly helped promote the interests of corporations who oppose systemic change.
It’s easy to assume that because some data is “personal”, protecting it is a private matter. But privacy is both a personal and a collective affair, because data is rarely used on an individual basis, writes Carissa Véliz in the New Statesman.