30 January 2016

Design thinking for museums

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The Design Thinking for Museums site is the outcome of a 2012 partnership between the San Francisco Museum of Modern Art (SFMOMA) and Stanford’s Hasso Plattner Institute of Design (d.school). It is conceived as a resource for professionals and practitioners interested in applying design thinking in their organizations and includes case studies of design thinking in action, posts by guest authors, interviews with practitioners, and downloadable resource guides. Dana Mitroff Silvers is the site’s editor and primary author.

Some recent posts:

Embedded participatory design: 5 principles for designing with and in communities
This guest post by Maryanna Rogers explores how museums and cultural organizations are looking outside their walls and co-designing public space with their communities.

Daring greatly through human-centered design: an interview with Hannah Fox of Derby Museums
Hannah Fox is the author of the Derby Museums Human-Centred Design Handbook.

Agile user research at the Metropolitan Museum of Art: an interview with Liz Filardi and Karen Plemons
At the Metropolitan Museum of Art, staff from different departments are working together to employ rapid, low-cost research methods to better understand the needs of museum visitors and inform the development and design of apps, websites, and digital games.

Becoming human through human-centered design: reflections from the National Underground Railroad Freedom Center
In this guest post, Rachel Griner, an independent strategy and innovation expert who served as an Executive On Loan to the National Underground Railroad Freedom Center, explores how human-centered design could apply not only to users but also to us as the designers.

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18 October 2016
Behavioral economics, UX design and insurance
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Three new reports on behavioural science applied to policy making
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18 September 2016
Better decisions by design: applied behavioral science
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Great engine, but the fuel seems poor. Discussing insight development in corporate marketing
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4 September 2016
Cognitive bias cheat sheet
Cognitive biases are tendencies to think in certain ways that can lead to systematic deviations from a standard of rationality or good judgment. Buster Benson has tried to arrange the rather exhaustive lists of cognitive …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

5 September 2016
Great engine, but the fuel seems poor. Discussing insight development in corporate marketing

The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]

29 August 2016
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Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

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One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

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