The secret to robots with better social skills? Exploiting human nature. Maggie Koerth-Baker, science editor of BoingBoing.net, explores “how [designers can make] robots trick you in loving them” for the New York Times Magazine.
“In the future, more robots will occupy that strange gray zone: doing not only jobs that humans can do but also jobs that require social grace. In the last decade, an interdisciplinary field of research called Human-Robot Interaction has arisen to study the factors that make robots work well with humans, and how humans view their robotic counterparts. […]
H.R.I. researchers have discovered some rather surprising things: a robot’s behavior can have a bigger impact on its relationship with humans than its design; many of the rules that govern human relationships apply equally well to human-robot relations; and people will read emotions and motivations into a robot’s behavior that far exceed the robot’s capabilities. As we employ those lessons to build robots that can be better caretakers, maids and emergency responders, we risk further blurring the (once unnecessary) line between tools and beings.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]
Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015
As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]
A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]
Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]