For future smart cities to thrive, it must be centred around people, not just infrastructure. This was the overwhelming message from a group of influential thinkers speaking at this year’s FutureEverything Summit. sustain’ went along to find out what smart-city planners can learn from bottom-up approaches.
“It seems global corporations and the large-scale technology platforms they offer and promote seem to be at odds with many of the localised, small-scale technology projects showcased at the Summit and, indeed, the interests of citizens themselves. And if there was one stark warning that emerged from the Summit for city leaders thinking about investing in smart-city technology, it was ignore your citizens at your peril. […]”
The city is what it is because of the people. […]
In many ways, social media has created a new interface for the city and how its citizens interact with it. Citizens have the opportunity to try something out, such as a pop-up café – and multiply it through social media and feedback via bespoke apps: physical activity and digital activity in harmony. Yet this appears to be contrary to the thinking behind many current smart systems which merely deliver information in order to change attitudes and behaviour. […]
Citizens are quite obviously embracing new technologies – but it isn’t always for reasons of efficiency: it’s about sociability; it’s about transparency; it’s about culture; and it’s also about fun – gaming and entertainment. Furthermore, a one-size-fits-all approach to smart cities will not easily work in an age where, even at the most basic level, apps designed for specific spaces or cities are prevalent on most mobile phones. Bespoke solutions will be required.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]
One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]
Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]
Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015