22 February 2007

Usability found wanting on web-only news sites [The Guardian]

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“Innovation [in the news industry] is mainly coming from local papers (better able to harness user generated content) and by a new wave of web-only news sites that have replaced news editors and subeditors with the readers themselves, who vote to move stories up to the top of the page or consign them to oblivion,” writes Victor Keegan in The Guardian.

“You can try some of the leading ones such as Digg, NewsVine, Tailrank, NowPublic, Reddit and Technorati. […]

I have been very impressed with the pace and quality of innovation of these sites except for one vital ingredient: usability. If you have to go through several stages of evaluation after each story there will be even less time to read the newspaper itself. Few of these sites – yet – are easy on the eye and until they look less like nerdy lists, they may find it difficult to make the jump to mass-market acceptability. […]

The question is whether these new approaches will sweep all before them or, as the noises get more confusing on the web, people will migrate back to “trusted sources” such as the BBC and the Guardian (which is engaged in an each-way bet, expanding on the web while strengthening the paper as a trusted source). What will happen?”

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2 October 2016
IFTF uncovers seven new worker archetypes of the on-demand economy
Update: Read also this Fortune Magazine review of the study (as reported by BoingBoing). Institute for the Future, the Caiifornia-based independent, nonprofit strategic research group, releases a new report aimed at gaining a deeper understanding of …
22 July 2016
[Book] Overcomplicated (or when systems go feral)
Overcomplicated: Technology at the Limits of Comprehension by Samuel Arbesman Current (Penguin Randomhouse), July 2016 256 pages Abstract Why did the New York Stock Exchange suspend trading without warning on July 8, 2015? Why did certain Toyota vehicles accelerate uncontrollably …
18 July 2016
Design research at the New York Times
The pressure to anticipate an audience’s needs and desires is intense—no longer only of concern to business sides of media organizations but a part of the editorial mission, writes Heather Chaplin in the Columbia Journalism …
1 May 2016
Report: User Experience and Usability in Complex Systems
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1 March 2016
Why We Post: social media through the eyes of the world
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20 February 2016
New Australian government website focused on user needs to go live by end of year
A new government website for Australia, focused around citizens’ needs rather than government structures, could be launched by the end of the year, Paul Shetler, chief executive of Australia’s Digital Transformation Office (DTO), has told …
13 February 2016
“How we used design research to launch The New York Times en Español”
A year ago Juliette Melton led a design research field project to explore how The Times could best share its journalism with the Spanish-speaking world. What the team learned from that in-depth research — as well as …
29 January 2016
[Report] Consumers more frustrated by smart home apps than devices
New report by Argus Insights suggests disappointing apps break user experience, may cause decline in consumer delight over time. The Smart Home ecosystem comprises both hardware devices and software apps and together they are supposed to …

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