Sciences of human understanding
Dirk Knemeyer has published a call to rely on foundational science(s) to better understand users.
“The preponderance of research and publications on user studies deal more with principals and practices of the discipline and less with understanding the users themselves, much less in a deep, multi-disciplinary scientific way.
The future of design will belong to those who are able to untangle what people do and why, even those who can predict and understand – using a scientific basis – what people are likely to respond to and why and how, as opposed to simply making gut decisions.”
