Information Overload: We have met the Enemy and he is Us
Information is the new currency of our society yet workers’ accounts seem to be mostly overdrawn. A typical worker gets at least 200 emails, dozens of instant messages, multiple phone calls (office phone and mobile phone), and several text messages, not to mention being bombarded by a vast amount of content to contend with.
Information overload has become a significant problem for companies of all sizes, with some large organisations losing billions of dollars each year in lower productivity and hampered innovation.
This week knowledge economy research organisation Basex, officially released its report Information Overload: We Have Met the Enemy and He Is Us. It discusses the use of technology in the workplace, our human capabilities (cognitive, emotional and social), and approaches to managing the many flavours of information overload.
(via Usability News)
