“A generation of digital activists had hoped that the web would connect groups separated in the real world. The internet was supposed to transcend colour, social identity and national borders. But research suggests that the internet is not so radical. People are online what they are offline: divided, and slow to build bridges.” […]
All this argues for a cautious response to claims that e-communications abate conflict by bringing mutually suspicious people together.”
Online as much as in the real world, people bunch together in mutually suspicious groups—and in both realms, peacemaking is an uphill struggle. The Economist reports in an article that quotes Danah Boyd and Ethan Zuckerman.