Alcatel-Lucent’s Alex and Lucie on user-centric experience
The website of Alcatel-Lucent, the global communications solution provider contains an entire section on user-centric experience. It is the first item of the site’s main menu, in fact.
“As end-users increasingly demand a more sophisticated communications experience tailored to meet their unique needs, putting them at center stage is what it will take to successfully compete. With Alcatel-Lucentâ€™s user-centric applications and solutions, you will be uniquely positioned to deliver an enriched communications experience to consumers and enterprises — anytime, anywhere, and on any device.”
The section contains quite a lot of material, including:
- A subsection on Quality of experience for IPTV, including an interactive flash demonstration — with (British) Alex and (American) Lucie as your guides — discussing the challenges for delivering broadcast TV and Video-on-Demand services.
- Making applications simple – A guide to blended lifestyle services (pdf, 840 kb, 38 pages)
- A subsection on user-centric experience for customers, with more information on the Worldwide Lab, focused on understanding the end-user experience of teens and young adults from around the world; a presentation on the user-centric home, with personalised TV experience; and an article on unlimited mobile tv.
- A subsection on user-centric experience for enterprises, including an article on merged IMS solutions, that features a video with a range of communications scenarios.