Oxford University Press
February 2022, 400 pages
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits those who build on their working methods by including HCAI strategies of design and testing. As many technology companies and thought leaders have argued, the goal is not to replace people, but to empower them by making design choices that give humans control over technology.
In Human-Centered AI, Professor Ben Shneiderman offers an optimistic realist’s guide to how artificial intelligence can be used to augment and enhance humans’ lives. This project bridges the gap between ethical considerations and practical realities to offer a road map for successful, reliable systems. Digital cameras, communications services, and navigation apps are just the beginning. Shneiderman shows how future applications will support health and wellness, improve education, accelerate business, and connect people in reliable, safe, and trustworthy ways that respect human values, rights, justice, and dignity.
Ben Shneiderman is an emeritus distinguished Professor in the Department of Computer Science and Founding Director (1983-2000) of the Human-Computer Interaction Laboratory () at the University of Maryland. He was elected as a Fellow of the Association for Computing (ACM) in 1997, a Fellow of the American Association for the Advancement of Science (AAAS) in 2001, a Member of the National Academy of Engineering in 2010, and a Member of the National Academy of Inventors in 2016. He received the ACM SIGCHI Lifetime Achievement Award in 2001.
Ben developed the visual interface idea for the hyperlink with grad student Dan Ostroff in 1984, pioneered information visualization concepts with Christopher Ahlberg (who went on to found Spotfire, based on these concepts), developed the treemap concept, which was first implemented by grad student Brian Johnson, and participates in the NodeXL network analysis tool project.