Business Week’s special report on retailing and technology

Retailing, the High-Tech Way
From in-store cameras to data-mining loyalty-card use and beyond, retailers are depending more and more on technology to boost sales

E-Tailing: It’s All About Service
Turning surfers into shoppers requires new levels of help online. The trick is providing it without seeming to be too pushy

The New Science of Siting Stores
Thanks to complex mapping and demographic tools, retailers can now find the perfect location in a fraction of the time it used to take